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Human Resource Management Practice Test: Training and Development
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Human Resource Management Practice Test: Training and Development
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25 Questions

1. As an informal T&D method, ________ permits an employee to learn job tasks by actually performing them.
2. Employees at Maxwell Enterprises are participating in a training and development program. Participants are required to respond to specific problems they may encounter in their jobs by acting out real-world situations. Which type of T&D method is the firm most likely using?
3. Which training method combines classroom instruction with on-the-job training?
4. What development method is often considered a responsibility of the immediate boss and provides assistance much like a mentor?
5. Which of the following LEAST likely explains why it is difficult to implement training and development programs at many organizations?
6. What is the first step in the training and development process?
7. A process in which older workers learn from younger workers is known as reverse ________.
8. Which T&D delivery system utilizes devices or programs to replicate actual job demands?
9. What concept consists of all learning experiences resulting in an upgrading of skills and knowledge required in current and future managerial positions?
10. Which of the following enables firms to measure the effectiveness of training and development programs?
11. Which informal T&D method involves transferring knowledge from an experienced worker to a new employee?
12. For most firms, what is the primary reason for establishing corporate universities?
13. According to recent studies, all of the following are skills that top leaders in organizations need to improve EXCEPT ________.
14. The example of Hamburger University was used in your text as an example of what type of T&D delivery system?
15. Ben is a mid-level manager at a glass manufacturing company, and he has difficulty interviewing job candidates. Which T&D method would most likely be used to help Ben improve his interviewing skills?
16. Shelley has been hired as a marketing specialist at a large, international firm. On Shelley's first day of work, she attends an orientation session. Which of the following is LEAST likely to be addressed during Shelley's orientation program?
17. Firms most likely implement reverse mentoring programs to ________.
18. Which of the following aspects of training and development is most likely measured with a pretest-posttest control group?
19. What is the primary purpose of including a socialization program during orientation?
20. Medco Pharmaceuticals uses a number of methods for accommodating differing styles to its workforce. Which of the following terms best describes Medco's training program?
21. Suzanne, an HR specialist, is assessing training and development needs at her firm by reviewing job descriptions. Which type of analysis is Suzanne most likely conducting?
22. What percentage of externally hired executives in the private sector fail within the first 18 months?
23. What is the T&D delivery system for online instruction?
24. A T&D delivery system that takes place away from the production area on equipment that closely resembles equipment actually used on the job is called the ________.
25. Jason has worked for Allstate Insurance as an IT specialist since graduating from college two years ago. George is an upper level manager who has worked for Allstate for twenty years. Jason and George have been paired so that George can learn more about social networking and text messaging from Jason. Which of the following best describes this program?

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