The occupancy report prepared by the front desk for April 7, at 3 pm of the same day, lists room 501 as a stay over. At 2 pm on April 7 , the housekeeping report lists room 501 as vacant and ready for sale. The room status discrepancy could have resulted from

The primary functions of the front office in a hotel include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, etc.