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IT For Managers 101 Practice Test: Business Process Management and Systems Development
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IT For Managers 101 Practice Test: Business Process Management and Systems Development
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25 Questions

1. A project plan is specified in a __________.
2. Project managers must manage the __________, which consists of tasks that must start and finish on schedule or the project will be delayed unless corrective action is taken.
3. After decades of business process reengineering attempts, organizations still have problems with their business operations. What are those problems?
4. Microsoft International’s lack of standardized business processes and process documentation had a number of adverse impacts on the HR team. Which is not one of those adverse impacts?
5. End-user development has risks and limitations, which include each of the following except:
6. __________ components have minimal dependence on each other, which simplifies testing, maintenance and troubleshooting because problems are easy to isolate and unlikely to spread.
7. British Telecom, United Airlines, and other companies that focused their BPM initiatives on process automation and cost savings had achieved significant operational efficiencies __________.
8. The __________ spec, also called the technical spec, is important to managers because it identifies how the business process will be implemented in as much detail as possible.
9. Business processes integrate __________.
10. What was the underlying reason for the failure of the 2010 U.S. Census Bureau’s Handheld Project?
11. For in-house development, the __________ option should be considered only for specialized IT apps for which components are not available because this option is expensive and slow.
12. The first stage of the SDLC is __________ to understand the business problem or opportunity.
13. When you break it down, you see that a business process is actually __________.
14. The advantage of the __________ is that any tier can be upgraded or replaced independently as business requirements or technology change.
15. Options for the acquisition of complex IT applications are all of the following except:
16. The success of a project manager depends on all of the following except:
17. A(n) __________ is a set of technologies used for exchanging data between applications and for connecting processes with other systems across the organization, and with business partners.
18. To add rigor to the programming process, programmers use __________ that improve the flow of the program by decomposing the computer code into modules.
19. During the implementation stage, __________ tests are critical because that is when analysts test whether the process performs its functions.
20. A process has inputs and outputs that are __________, which is necessary so it can be managed.
21. Which is not a characteristic of program testing?
22. __________ are the building blocks of each functional area, e.g., accounts receivable (A/R) and accounts payable (A/P)
23. During the implementation stage, __________ tests are conducted by technical experts who attest that the process is integrated correctly with inputs and outputs of other processes and data sources and data stores
24. Changes to business apps that were needed prior to year 2000 were tedious and time-consuming because they were tightly coupled programs written in __________.
25. When the system’s logical and physical designs specifications are agreed upon and approved by all participants, they __________.

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