Home > IT (Information Technology) For Managers > Quizzes > IT For Managers 101 Practice Test: Enterprise Information Systems
IT For Managers 101 Practice Test: Enterprise Information Systems
Fast practice, instant feedback. Timer auto-submits when time’s up.
Avg score: 28% Most missed: “__________ is the ability to thrive in a changing environment, which can be achi…”
IT For Managers 101 Practice Test: Enterprise Information Systems
Time left 00:00
25 Questions

1. Why does a functioning KMS have a cyclical life cycle?
2. Typically, as business strategies and technologies changed, older legacy systems were:
3. Why are ERP systems strategic weapons for food manufacturers?
4. Typically, how are ERP systems acquired?
5. What is the first step toward becoming an agile manufacturer?
6. Enterprise systems are integrated ISs that support core business processes and functions. How is integration achieved?
7. __________ are interactive systems used by employees to find and connect with colleagues who possess the expertise needed to solve specific, critical business problems quickly.
8. Prior to selecting and implementing an ERP or other enterprise system, it’s essential that a company identify the _____.
9. Data transfer between companies is done using __________, which is a communication standard that enables the electronic transfer of routine documents, such as purchase orders, between business partners.
10. __________ are commercial software packages that integrate business processes, including supply chains, manufacturing, financial, human resources, budgeting, sales, and customer service.
11. Harrah’s Entertainment Inc. treats its customers differently. The more a customer spends in a casino, the more rewards the customer gets. Harrah’s analyses customer data and assigns a value to each customer based on the results of __________.
12. Attracting and acquiring new customers is estimated to costs banks roughly __________ per new customer.
13. __________ is a set of data-driven business processes designed to improve the ability to predict and coordinate with supply chain partners.
14. What is the purpose of frequent purchase programs offered by airlines, supermarkets, credit card issuers, retailers, casinos, and other companies?
15. __________ is the ability to thrive in a changing environment, which can be achieved by streamlining processes for quick response.
16. Accounting, inventory management, and shipping are part of order fulfillment and referred to as __________ operations.
17. Products that are returned make up what is called the __________.
18. Which of the following statements about knowledge management systems (KMS) is false?
19. Business-to-business integration (B2Bi) is vital for efficient and accurate flow of data across internal ISs and external business partners. B2Bi and secure data exchange over the Internet is done through __________.
20. Supply chain collaboration can increase profit margins by as much as __________ percent for supply chain partners, which is a significant improvement.
21. Retaining customers that generate revenues in excess of the costs of customer service, returns, promotional items, and the like are critical; and are the underlying reason for __________.
22. Apple’s iPhone and iPod are best examples of __________ business strategies because demand was so high that many customers were even willing to camp out on sidewalks to guarantee getting one on the day of their releases.
23. __________ is a supply chain relationship in which a vendor continuously monitors the inventory of a retailer or distributor and automatically replenishes their inventory when levels hit the re-order point.
24. __________ help organizations identify, select, organize, disseminate, preserve, and share information and expertise.
25. Enterprise systems help managers and companies improve their performance by enabling them to __________.