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IT For Managers 101 Practice Test: Information Systems Today
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IT For Managers 101 Practice Test: Information Systems Today
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25 Questions

1. What has made location practically irrelevant to doing business?
2. Performance improved significantly at 1-800-Contacts after the company invested in __________ that enabled call center operators to monitor their performance as often as every 15 minutes.
3. __________ are a measure of the impact a business’ activities have on the environment, and in particular climate change.
4. The value of an information system is determined by the relationships among ISs, people, and business processes—which are influenced strongly by:
5. Basic functions of an IS are:
6. Information bottleneck can create __________ that keep managers from knowing what is going on as it is going on.
7. Which of the following is a characteristic of competitive advantage?
8. A company’s goals are increased sales and improved customer loyalty. Which of the following is correct?
9. __________ involve the purchase of materials, the processing of materials into products, and delivery of products to customers.
10. Innovation leads to profitable growth if that innovation:
11. __________ is a series of processes in which an organization selects and arranges its businesses or services to keep the organization viable even when unexpected events disrupt its businesses, markets, products, or services.
12. __________ involves the evaluation of strengths and weaknesses, which are internal factors; and opportunities and threats, which are external factors.
13. __________ is the scanning and review of the political, social, economic and technical environment of the organization.
14. Ethical issues can be challenging because:
15. For most organizations, if their computer networks go down, __________.
16. Price wars or other fierce reactions by competitors are examples of:
17. Which of the following is not a component of an information system?
18. According to McKay and Marshall, a comprehensive business model is composed includes each of the following elements except:
19. In order to manage performance, a fundamental requirement is __________.
20. Nokia makes and sells cell phones and generates profit from these sales. This statement defines Nokia’s business __________.
21. Widespread adoption of new technology is going to __________ the usual way business is done.
22. Critical business processes are those that improve employee performance and __________.
23. Concern about environmental damage and reducing a company’s carbon and energy footprints on the planet has triggered efforts for __________.
24. _________ are valuable to businesses because they can connect, communicate, collaborate, and do commerce on-demand, in real-time, and at a distance.
25. Business models include a __________, which is an analysis of the benefits of using the specific model.

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