According to Shapiro, Lie, Gutierrez, and Zhuang's 'That Never Would Occur to Me' article, which of the following is an accurate summary of how students respond to self-awareness exercises regarding cross cultural communication?

MCQs on how to become a better communicator in these sorts of cross-cultural situations. Also on barriers to successful communication that involve cultural differences. And about your own communication style and how it can be developed to facilitate more successful intercultural encounters.