Rodney is an African American male who recognizes that when he speaks with Anglo and Hispanic co-workers, they may communicate differently than he communicates and they make decisions differently. When he speaks with those co-workers, it often goes poorly. It seems that he just thinks about things differently and has different expectations. What is Rodney likely missing, according to the 'Lost in Translation: Cross Cultural Communication Strategies' video?

MCQs on how to become a better communicator in these sorts of cross-cultural situations. Also on barriers to successful communication that involve cultural differences. And about your own communication style and how it can be developed to facilitate more successful intercultural encounters.