Randy is a jury consultant who is hired to read the expressions of jurors to determine what they are thinking. Chen has just been hired as his assistant. Chen is from Taiwan. Randy focuses on smiles to determine real vs. fake emotion. Chen focuses on the eyes. Who will be accurate more frequently?

MCQs on how to become a better communicator in these sorts of cross-cultural situations. Also on barriers to successful communication that involve cultural differences. And about your own communication style and how it can be developed to facilitate more successful intercultural encounters.