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Microsoft Outlook
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Basic skills for handling Microsoft Outlook successfully.
Microsoft Outlook
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25 Questions

1. In chapter 4 the Contacts folder is compared to a database - with each contact occupying a ____ and each piece of information (email address - phone number -ect.) referred to as a ____

2. Which two views will display contact information in table format?

3. Contacts are intitially displayed in the Content pane alphabetically sorted in ascending order by the ____field

4. You can display notes in any of the following views except

5. This is not one of the buttons in the Refine group in the Search Tools Search Tab

6. What is the keyboard shortcut to activate the Instant Search box

7. To flag the selected contact for follow up - click the Follow Up button in the_____________

8. When a task is marked as complete it is displayed with a __________ - % complete field is changed to 100% - displayed in dimmed text

9. To change task options - begin by clicking the ____tab

10. The ___ group in the Home tab contains buttons that allow you to change the view for the calendar to Day - Work Week - Week - or Month

11. What is the default view for the Calendar folder?

12. What is the default view for the Calendar folder?

13. The first step in scheduling a new appointment is to display the day of the appointment in the _________

14. To schedule an event - begin by double-clicking in the _______ below the date at the top of the Appointment area

15. An appointment that happens on a regular basis at fixed intervals should be set up as______

16. To filter a contact list - begin by clicking the ____button

17. ------ a contact name in the Content pane to open the Contact window

18. A____in Outlook contains a small amount of text that is not structured in any way but is meant to act as a reminder or placeholder

19. To select multiple nonadjacet messages to move - hold down the_____key as you click the messages

20. ________ in the Search Tool Search tab allows you to specify which folders should be searched

21. Which two views will display contact information in table format?

22. _______ is not one of the task list view options available in the Current View group

23. _______ are added by clicking the mouse in the text box located at the top of the To-Do-List

24. Outlook allows you to____ - send an email message - schedule appointments without leaving the Contact folder

25. When you drag a note created in Outlook to your Windows desktop it is copied to the desktop as a separate file with the _______

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