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Professional Communication Skills Practice Test: Verbal Communication - Grapevine and Consensus
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Avg score: 18% • Most missed: “Which of these is the most common type of grapevine?”

Grapevine is an informal way of spreading information. It is also known as grapevine telegraph. It is a person-to-person method of spreading rumors, gossip, and information.

Consensus is a general agreement or opinion that is shared by everyone in a group. It is a group discussion where everyone's opinions are heard and understood, and a solution is created that respects those opinions. 
Remember: Consensus is not what everyone agrees to, nor is it the preference of the majority. Consensus results in the best solution that the group can achieve at the time. 

Professional Communication Skills Practice Test: Verbal Communication - Grapevine and Consensus
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11 Questions

1. Which of these involves the passing of information through a long line of people?
2. Which of these is not a type of grapevine?
3. Which of these is not a type of effective listening?
4. Which of these is not a type of grapevine?
5. Which of these is a type of informal communication?
6. Rumors spreading in any organization follow the grapevine.
7. Which of these should be avoided for effective listening?
8. Which of these is not a limitation of grapevine?
9. Which of these grapevine chains is random?
10. Which of these is the most common type of grapevine?
11. The grapevine provides feedback to the management.

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