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Study Guide: Intro to Business Communication: Professional Development - Resume Formatting, Chronological, Functional, Combination, Targeting
Source: https://www.fatskills.com/professional-communication-skills/chapter/intro-to-business-communication-buscomm-professional-development-resume-formatting-chronological-functional-combination-targeting

Intro to Business Communication: Professional Development - Resume Formatting, Chronological, Functional, Combination, Targeting

By Fatskills Exam Guides Team — the exam nerds behind 28,500+ quizzes and 2.1M practice questions across 500+ global exams.

⏱️ ~5 min read

What This Is

Resume formatting is a crucial aspect of job searching and career development. A well-crafted resume can make or break a candidate's chances of landing an interview. Imagine receiving a resume with a jumbled layout, irrelevant work experience, and a generic objective statement. It's a turn-off, and the candidate is likely to be rejected without a second glance. In contrast, a resume that effectively showcases a candidate's skills, experience, and achievements can make a strong impression and increase the chances of getting hired.

Key Principles & Techniques

  • Chronological Resume: A resume that lists work experience in reverse chronological order, emphasizing career progression and achievements.
    • Example: Highlight your most recent and relevant work experience at the top of the resume.
  • Functional Resume: A resume that focuses on skills and qualifications rather than work history, often used by career changers or those with gaps in employment.
    • Tip: Use keywords from the job posting to describe your skills and qualifications.
  • Combination Resume: A resume that combines elements of chronological and functional resumes, highlighting both skills and work experience.
    • Example: Use a summary or objective statement to highlight your most significant achievements and skills.
  • Targeting: Tailoring a resume to a specific job or industry by using keywords and highlighting relevant experience and skills.
    • Tip: Study the job posting and use keywords from the job description in your resume.
  • Action Verbs: Verbs that describe actions taken in previous roles, such as "managed," "created," and "developed."
    • Example: Use action verbs to describe your achievements and responsibilities in previous roles.
  • Quantifiable Results: Using numbers and statistics to demonstrate the impact of your work.
    • Example: Instead of saying "increased sales," say "increased sales by 25%."
  • Summary Statement: A brief overview of your experience, skills, and achievements.
    • Tip: Use a summary statement to highlight your most significant achievements and skills.
  • Education Section: A section that highlights your educational background and any relevant certifications.
    • Example: List your highest level of education first, followed by any relevant certifications.
  • Skills Section: A section that lists your relevant skills and qualifications.
    • Tip: Use keywords from the job posting to describe your skills and qualifications.
  • References: A section that lists professional references, often not included on the resume but available upon request.
    • Tip: Prepare a separate list of references with their name, title, company, and contact information.

Do's and Don'ts

  • DO: Use a clear and concise writing style, avoiding jargon and technical terms.
  • DON'T: Use a generic objective statement or summary statement that doesn't highlight your unique strengths and achievements.
  • DO: Use action verbs and quantifiable results to describe your achievements and responsibilities.
  • DON'T: List irrelevant work experience or skills that aren't relevant to the job.
  • DO: Tailor your resume to a specific job or industry by using keywords and highlighting relevant experience and skills.
  • DON'T: Use a resume template that's too generic or doesn't showcase your unique strengths and achievements.

Common Mistakes

  • Mistake: Using a generic objective statement or summary statement that doesn't highlight unique strengths and achievements.
    • Correction: Use a summary statement that highlights your most significant achievements and skills.
  • Mistake: Failing to tailor the resume to a specific job or industry.
    • Correction: Study the job posting and use keywords from the job description in your resume.
  • Mistake: Listing irrelevant work experience or skills.
    • Correction: Only include relevant work experience and skills that are relevant to the job.
  • Mistake: Using a resume template that's too generic.
    • Correction: Use a template that showcases your unique strengths and achievements.

Quick Practice

Scenario 1: You're applying for a marketing job and want to highlight your experience with social media marketing. How would you rewrite the following summary statement to make it more relevant to the job?

Original: "Marketing professional with 5 years of experience in marketing and sales." Rewritten: "Results-driven marketing professional with 5 years of experience in social media marketing, including developing and executing successful social media campaigns that increased followers by 50%."

Explanation: Use keywords from the job posting and highlight relevant experience and skills.

Scenario 2: You're attending a job interview and want to make a good impression. What should you say first in the meeting?

Answer: "Thank you for having me, I'm excited to learn more about the company and the role." Explanation: Start with a positive and professional statement that shows enthusiasm for the company and the role.

Scenario 3: You're writing a cover letter and want to make it more effective. What should you include in the letter?

Answer: A summary statement that highlights your most significant achievements and skills, and a specific example of how you can contribute to the company. Explanation: Use a summary statement to highlight your unique strengths and achievements, and provide specific examples of how you can contribute to the company.

Last-Minute Cram Sheet

  • BCC is not a secret weapon – overuse damages trust.
  • Use action verbs to describe actions taken in previous roles.
  • Quantifiable results are essential to demonstrating the impact of your work.
  • Tailor your resume to a specific job or industry by using keywords and highlighting relevant experience and skills.
  • A summary statement should highlight your most significant achievements and skills.
  • Use a clear and concise writing style, avoiding jargon and technical terms.
  • A functional resume focuses on skills and qualifications rather than work history.
  • A combination resume combines elements of chronological and functional resumes.
  • Targeting involves tailoring a resume to a specific job or industry.
  • Education and skills sections should be concise and relevant to the job.
  • References should be prepared separately and available upon request.