1. A local task, called Prepare Package for Customer, needs to be expanded into a process consisting of several tasks, such as Wrap Package and Insert Coupon. These tasks are unique to the Prepare Package for Customer process. What should the local task be converted to?

2. A business process analyst needs to implement a new methodology that will incorporate IBM WebSphere Business Modeler to analyze and optimize business processes. Which methodologies does IBM WebSphere Business Modeler support?

3. A truck company offers buyers the option to customize the cabin and body of a truck. The main order process handles cabin and body requests in parallel using different services. Which option illustrates the pattern to model these requirements?

4. An organization is launching a unified approach for approvals across all its processes. The approval process will be modeled as a service that will be kept in an internal repository. Which element will a process analyst use to model an approval step in a process?

5. A process analyst needs to conduct a meeting with a subject matter expert to review the user interface forms for a specific path in a process. Which feature in business designer should the process analyst use?

6. Which predefined process report shows the sequence of steps within a process and the relationships of a process to other processes?

7. In a credit card application process, there is a task to retrieve customer ID based on their information such as name, address and social security number. This task will be performed within many processes and its specifications are unlikely to change. Which of the following elements should be used to model this common task?

8. The payment process has the following requirement: A new policy requires additional information from certain customers based on a score system whose rating will be variable based on federal regulations." Identify the pattern that is the BEST choice for modeling this requirement."

9. To provide traceability between business requirements and business processes, WebSphere Business Modeler can be integrated with what tool in order to associate and synchronize modeling elements with requirements?

10. Which of the following is a critical success factor for business process modeling?

11. A process analyst needs to model persons that may act as a Project Executive, Project Manager or Resource Manager depending on their skills. Which of the following is the BEST way to represent this requirement?

12. In the project tree, there are two Bank Tellers defined under resources. In the process diagram, a process analyst needs to differentiate between full time and part time bank tellers in Task A and Task B. Which of the following preferences should be used?

13. A company is modeling enterprise level processes. Some of these processes will reuse existing processes and services that are currently available within the organization. Identify the statement that BEST captures how business analysts would model these new processes.

14. From which external sources can existing process maps be imported into IBM WebSphere Business Modeler to enhance the business process design?

15. How should a process analyst define a business measure to calculate the length of time that a sub-process is actively running?

16. When reviewing static analysis results of task specification, the process analyst has discovered that there are more than one tasks called Create an account. These tasks can belong to the processes of Savings and Loans, Credit Card or Mortgage. What is the MOST efficient way to differentiate the different tasks from different processes?

17. A process analyst has synchronized the workspace with the IBM Rational ClearCase version. After accepting the updates from the repository, the following error is present in the Errors View: 'Process invocation 'Process 2' used by process or loop 'Process 1' is no longer consistent with its global process definition.' What is the MOST efficient manner to correct this error?

18. How should the electricity consumption be modeled for a company that has two different consumption rates throughout the day?

19. During an exception period, a resource could not complete a task before the end of the task's processing time. What should be done to ensure that the resource remains allocated until the task is completed?

20. A process analyst needs to measure the specific loan amount per credit request. Which of the following will be use to represent this measure?

21. An internet purchase process requires users to have the ability to cancel the order at any step in the process. The process analyst needs to model this requirement for implementation. Which of the following elements should be used to model how to receive a cancellation event from an external process into the purchase process?

22. A process analyst needs to analyze each instance of the application approval process to determine which applications are from a specific location. Which is the MOST effective way to analyze this information?

23. To display the names of all tasks in a process model in a table format, what must the process analyst do to accurately define the table after adding the table to the report template?

24. If the primary owner of a human task is not available to complete the task, what is required to ensure that an action will be taken on the task?

25. A company is expecting a 50% increase in volume through one of their business processes. The current state model of the business process has already been created and verified through simulation. It is believed that the process will need to be updated in order to handle the increased throughput. A process analyst is performing What-If" analysis upon a process model using simulation to solidify process knowledge. What approach should the process analyst first perform to aid in designing and verifying a future process design?"