Ben, the BA, is working with a group of stakeholders who have never worked with a BA before. They are uncertain about the business analysis activities that Ben is performing and why they are being performed, particularly where it involves their participation. They think that some of the activities are a waste of time. To address their concerns, Ben decided to conduct performance analysis to ensure that his BA activities were continuing to deliver value to those stakeholders. Which BA core concept is Ben addressing?

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BABOK is a guide to the techniques and vocabulary for the practice of business analysis. The BABOK Guide v3 define five perspectives that nowadays reflect the most common views of Business Analysis: Agile, Business Intelligence (BI), Information Technology (IT), Business Architecture (BA), Business Process Management (BPM).

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Ben, the BA, is working with a group of stakeholders who have never worked with a BA before. They are uncertain about the business analysis activities that Ben is performing and why they are being performed, particularly where it involves their participation. They think that some of the activities are a waste of time. To address their concerns, Ben decided to conduct performance analysis to ensure that his BA activities were continuing to deliver value to those stakeholders. Which BA core concept is Ben addressing?