Billy the BA is working on an engagement in the healthcare sector. He is using a BA technique that bringing together a representative group of stakeholders to collaborate on achieving a common goal. The goal is to reduce patient wait times in the emergency room. He has brought together representatives from Finance, HR, emergency doctors and emergency room nurses to talk about the current problems, patient intake processes and how to reduce patient wait times. He has a scribe to help him record the elicitation results. The scribe is also playing time-keeper. What technique is described here?

BABOK is a guide to the techniques and vocabulary for the practice of business analysis. The BABOK Guide v3 define five perspectives that nowadays reflect the most common views of Business Analysis: Agile, Business Intelligence (BI), Information Technology (IT), Business Architecture (BA), Business Process Management (BPM).

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