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Hospitality and Tourism Terms
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Hospitality and Tourism Terms
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25 Questions

1. Meeting and incentive travel

2. Diversity

3. Package tour

4. Perishability

5. Leakage

6. Average daily rate (adr)

7. Destination resort

8. Return on investment (roi)

9. Yield management

10. Amtrak

11. Intangibility

12. Guest service agent (gsa)

13. Service

14. Niche market

15. Variables

16. Changeability

17. Frequent-flyer program

18. Hospitality industry

19. Meal plan

20. Ecotourism

21. Night auditior

22. Leisure travel

23. Concierge

24. Front of the house (lodging)

25. Transient guest

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