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Managing Housekeeping Review
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Managing Housekeeping Review
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25 Questions

1. an important part of the executive housekeeper's job is:

2. How frequently should ice machines be checked and cleaned?

3. Which of the following is the most important factor that an executive housekeeper should consider when establishing linen inventory par levels?

4. What type of special training should be given to housekeeping staff to help prevent the spread of viruses at a hotel?

5. the cost per use of a linen item is determined by adding the purchase cost to the item's lifespan laundering costs and then dividing that figure by the items:

6. to estimate future expense levels associated with employing any outside contractors (for major cleaning project, for example), EH should consult:

7. Which of the following statement is TRUE? Chapter 7

8. an interview question such as, 'Tell me about the most difficult shift you ever worked at your last job?' is an example of a ____________ question.

9. Where should dryers be placed for the greatest energy efficiency?

10. Which of the following management functions best describes the work performed be an executive housekeeper in drafting the operations budget for the housekeeping department?

11. for the month of August, actual occupancy levels at the High Pointe Hotel were higher than levels forecasted during the budget-planning. August's housekeeping expenses should be:

12. What are some options that will allow for more flexible scheduling and full staffing in an on-premises laundry?

13. Which of the following statements about housekeeping's hazard communication responsibilities is TRUE?

14. a detailed report that lists every job task performed by all employees in a housekeeping department providing a basis for evaluating the potential hazards of any position is a:

15. Which of the following is considered a separation cost of turnover?

16. What can reduce the amount of time that cleaning chemicals and other potentially hazardous products have to be stored at a property?

17. What will an executive housekeeper need to do when setting up a guestroom recycling program?

18. Which of the following surfaces would absorb most of the moisture?

19. Manufacturers have made paint more durable and stain-resistant by decreasing its:

20. The _______________ provides information on the occupancy or conditions of the property's rooms on a daily basis.

21. ceramic tile is a type of ________ floor.

22. Which alternative technique allows an employee to work the equivalent of a standard workweek in fewer than the usual five days

23. items that should be cleaned or maintained on a monthly basis usually:

24. Which of the following is an example of a DISADVANTAGE of internal recruiting?

25. What is the first step in the pre-recruitment process?

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