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Housekeeping Study Guide
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Housekeeping Study Guide
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25 Questions

1. Frequency of cleaning hotel entrances is largely based on what?

2. The last step in the wash cycle of a load of laundry

3. Focuses on an employee's job performance and outlines steps the employee can take to improve job skills and performance

4. Needed when calculating the cost per use of a linen item

5. Area inventory lists can be used as a basis for developing these

6. Organization that administers to the Energy Star Program

7. Position that are usually scheduled to work regardless of the occupancy level of the hotel

8. A person employed for cleaning, maintenance, and other general work in a hotel.

9. Measured in terms of how many times it can be laundered before becoming too worn to be suitable for guestroom use

10. Additive used to boost the cleaning ability of detergents

11. Cleaning And Maintaining Front Of The House

12. What three words best describe you?

13. Laundry and dry cleaning - Linen room/ Sewing Room - Personnel - Budgets - Inventories - Recyclable: reusable items (e.g.: linen) (pars) - Nonrecyclable: non reusable items (e.g.: toilet amenities) (max. - min.)

14. The bathroom area to be cleaned first

15. Most common natural fabric used in manufacturing linen

16. Sprinkler heads on ceilings of guestrooms, housekeeping storage areas and laundry rooms are part of what hotel system?

17. Fiber that is coarse, short, rough and typically produce more lint and pills than other fibers

18. Tasks involving thorough cleaning of a hotel lobby are generally performed between what hours?

19. Standard procedures usually state that employees who turn items into the lost and found area may keep them if the items are not claimed within how many days

20. Sets standards on the fire retardancy and toxicity of ceiling materials, wall coverings and furnishings

21. Amonia-based - Chlorine-based

22. Property invites guests to use their linens for more than one day when they stay over

23. Chemical used in laundry operations that helps detergents lather better and keep stains suspended is the wash water after they have been loosened and lifted from the fabric

24. Most important factor to consider when establishing linen pars

25. Guestroom cleaning assignments are based on this report

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