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Hospitality Vocab
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Hospitality Vocab
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25 Questions

1. A calender period between a peak season and off season usually favored by promotional fare

2. A term referring to the legally published rates of the hotel

3. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents

4. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage

5. The International Air Transport Association

6. Hotel keeper- an owner or manger

7. An area set off from a larger room ( usually for sleeping)

8. Continental plan - room and continental breakfast only

9. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client

10. Rate Per person in a room shared by two

11. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today

12. Do all possible

13. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce

14. Air Transport Association of America

15. Estimated time arrival

16. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains

17. The industries that provide and market services and facilities for pleasure travel

18. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing

19. International trade association of local tour operators

20. A menu or list of items from which guests select various choices and each section is priced seperately

21. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available

22. Large hotel rom with partition dividing bedroom and sitting area

23. Federal Aviation Administration - in charge of maintaining safety of airline operations

24. An AAA affiliated retail agency organization

25. Modified American Plan - room and breakfast and either dinner or lunch