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Hotel Business
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Avg score: 39% • Most missed: “Special - highly prized single entities.”
Hotel Business
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25 Questions

1. The major reason by far that franchisees sign up.

2. Agriculture Age

3. The number of available rooms is the standard of measurement.

4. Room+ all three meals

5. The relationship between revenue per room and the total room inventory available.

6. Hotel Manger/ Resident Manager/ House Manager/ Rooms Division Manger/ Guest Services Manager

7. Sub-department of Food and Beverage. It supervises restaurant - banquet and bar managers

8. Responsible for general cleanliness of guest rooms - corridors and public spaces. Handles linen - uniforms - laundry and lost & found.

9. Industrial Age

10. Handles requests for rooms from prospective guest arriving in the future.

11. Rate - By level of Service - By level of amenities - Different Rating Systems

12. Occupancy= number of rooms sold÷ number of rooms available for sale

13. An agreement between a hotel building owner and a leasing company by which the leaseholder operates the hotel

14. ADR= room sale÷ number of rooms sold

15. Inside rooms - odd shaped - small - of many types - sharing bathrooms

16. Individual - group - REIT etc..

17. 11:30 PM- 7:30 AM

18. A cooperative structure - where members pay fees and get services that a chain would provide. ex. Best Western. A way for independent operator to get the advantages of a chain without sacrificing their independence or individuality.

19. Was: extensively staffed- many operators and supervisors Now: Minimally staffed or handled by F.O. itself; was also very costly

20. Room Only

21. Commercial/Business/Corporate - Residential - Extended-Stay - Resort - Bed and Breakfast - Boutique Hotels - Trophy Hotels

22. From who the money comes- a bank

23. Special - highly prized single entities.

24. The point at which there are neither profits nor losses.

25. Depends on hotel design. Often arbitrary.

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