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Hotel Management Exam 1
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Hotel Management Exam 1
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25 Questions

1. Lodging has become an even more important area in...

2. Media function

3. In order for yield management to work - information such as _________ must be captured daily - weekly - monthly - yearly

4. Yield management is....

5. Front office

6. The housekeeping inspector...

7. introduce new services to first time customers

8. Occupancy percentage=

9. Limited Service Lodging

10. Group leads are assigned....

11. After a sales rep identifies prospects - he/she must...

12. Top managers

13. After a sales call - results should be written ASAP to...

14. How do you avoid unexpected charges after the guest departs?

15. Housekeeping

16. Budget establishment (limited service)

17. Creative function

18. The pace of pricing in a market is set by...

19. A night guest room attendants duties include

20. Bell staff/door staff

21. Room leads are assigned...

22. What is the solution to job specialization?

23. Telecommunications - formerly PBX

24. How to hotels afford losses such as unsold rooms?

25. waste and expense

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