Home > Hospitality > Quizzes > Hotel Operations Management
Hotel Operations Management
Fast practice, instant feedback. Timer auto-submits when time’s up.
Avg score: 15% • Most missed: “Concierge/bellstaff”
Hotel Operations Management
Time left 00:00
25 Questions

1. Coupons used by members of tour groups to pay for meals etc...

2. Negotiated based on number of rooms

3. The accounting departments buys out the house petty cash vouchers with real cash - so that cash drawer is accurate

4. China and India

5. Expedia or Orbitz

6. Blocking fewer rooms than requested by the group based on past history

7. A checking of accounts done every morning to verify accuracy of cash transactions and to prepare bank deposit for the day

8. Determines a rooms long term availability

9. Encourages department performance instead of the main goal which is overall hotel performance

10. Chain Management - Independent Management Company - Owner/Operator and Non- REIT owner.

11. Reality = expectations satisfied

12. FD/PBX

13. # of room no shows divided by # of room reservations

14. Set of registered hotel guest accounts

15. They are bullish because there is a near-zero amount of new hotel supply - Loans are difficult to get - Extremely limited new build activity

16. Reservations

17. Literally owns and operates hotel

18. Cash according to accounts

19. Hotel verifies that a guest has a reservation. can be guarnteed or no guaranteed

20. Less money in cash drawer than should be

21. Room and meals are separate

22. Rooms revenue divided by number of rooms sold

23. Tangibles - reliability - responsiveness - assurance and empathy

24. No difference - just sounds nicer

25. Issuing the room key

⚡ Recently practiced quizzes in this topic
Live quiz activity
FBLA Hospitality Management Hotel Management - Front Office Practice Hotel Management Basics Knowledge Test Hotel Operations - Housekeeping Basics Food and Beverage (F&B) Service Practice Test CHIA Certification Exam Housekeeping Study Guide Hotel Housekeeping Hotel Vocabulary Managing Housekeeping Review
 
❤ If you liked Fatskills, consider supporting us by checking out The Life Manuals You Never Got.

🌈  Our mission is to help improve your scores in any subject and exam withonline quizzes, practice tests, study guides, & advice for students. Since 2018.
About | Explore | User Guide | Topics | Subjects | Doubt Solver | Career Aptitude Test | Answers | Free Tools | OSHA Basics Quiz | What Should We Know?
Privacy | Terms |
Without work one finishes nothing. - Ralph Waldo Emerson
© 2026 Fatskills.com

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.