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Hotel Terminology- Front Office
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Avg score: 59% • Most missed: “Controller”
Hotel Terminology- Front Office
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25 Questions

1. Limited service

2. Banquet sheet

3. Guest Folio

4. On the job training

5. Commercial rate

6. Controller

7. Average Daily Rate ( ADR )

8. Moonlighter

9. Eco tourists

10. Room sales projections

11. Revenue management

12. Family rate

13. In-room guest check out

14. Amenities

15. Paid-outs

16. Liabilities

17. Hubbart formula

18. Residential hotel

19. Cashier's report

20. Corporate rates

21. American plan

22. Visual alarm systems

23. Aging of account

24. Potential gross income

25. Stayovers

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