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Introduction To Hospitality
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Introduction To Hospitality
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25 Questions

1. Tourists who like things being planned and they are afraid to take risks - they oftenly travel to places they are familiar with

2. 1st hotel - 1794 - nyc

3. Rise by 8% annualy - increased gov recognition - bilateral treaties -

4. Compaines meeting the needs of several types of guests based on price - facilities - and amenitites

5. People who travel to a site and return the same day

6. New money spent bu tourists is then respent by hotels and resturaunts in the community for goods and services

7. LEISURE- will increase because of longer life - working hrs - early retirement -ease of travel - business - other

8. Enhance guest services - ADR - VIPS - market mix

9. Rooms occupied/ rooms available

10. Airport hotels

11. Best available rate - avg

12. Finest accomodations - concierge - 24 hr room service

13. People who visit a country other than where they reside

14. Business oriented - multiple food/bev outlets - meeting andconv services - chains

15. Space tourism

16. Five star award

17. Leadership of people - equipment - and supplies - Cleanliness and servicing the guest rooms and public areas - Operating the department according to financial guidelines - Keeping records

18. Lodging accomodations - revenue centers - cost centers - serve and enrich society - profit owners

19. Railway age - first built in 1830 - 1869-transcontinental travel

20. Buying more then 1 hotel chain in the same level

21. Works in large corporation - called meeting planner

22. Fastest growing. time share(purchasor uses specific period of year) vacation (purchase to use facility)

23. Motels

24. WTO- world trade organization - IATA- international air transportation association - ICAO- international civil aviation organization

25. Large groups - 500+ rooms - banquet areas