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DSST Organizational Behavior Exam Practice Test 1
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Most Organizational Behavior DSST tests are based on these topics:

Learning Processes
Attitude Formation
Types of Reinforcement
Motivation
Power and Influence
Types of Groups
Delphi Method
Job Enrichment
Span of Control
Non-verbal cues
Job Design
Stereotypes
Organization Development
Classical Conditioning

DSST Organizational Behavior Exam Practice Test 1
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20 Questions

1. Which organizational design approach is most likely to generate confusion regarding authority?
2. An organization with a wide span of control will most likely have
3. The sales manager at Hoffman Car Dealership is concerned because of the dealership’s low sales numbers over the last quarter. The sales manager blames the problem on the laziness of his sales team instead of on price incentives offered by competitors. Which of the following best explains the sales manager’s beliefs?
4. Which model of learning asserts that the consequences of actions shape voluntary behavior?
5. Which of the following people first identified the ten roles of managers?
6. Lewin’s three-step model primarily addresses how organizations can
7. A star quarterback has endorsement contracts with numerous firms, including an electronics manufacturer, a soft drink company, and a sports drink company. Advertisers are most likely hoping that the football star has
8. An employee states, “My pay is too low.” Which attitude component is the employee most likely expressing?
9. A star quarterback has endorsement contracts with numerous firms, including an electronics manufacturer, a soft drink company, and a sports drink company. Advertisers are most likely hoping that the football star has
10. Which theory is based on the idea that great leaders are born with confidence, integrity, and assertiveness?
11. Which of the following statements best describes the transformational leadership theory?
12. The sales manager at Hoffman Car Dealership is concerned because of the dealership’s low sales numbers over the last quarter. The sales manager blames the problem on the laziness of his sales team instead of on price incentives offered by competitors. Which of the following best explains the sales manager’s beliefs?
13. A leader that employees fear is most likely using
14. A gainsharing plan is best described as a motivation tool that involves
15. Which of the following people first identified the ten roles of managers?
16. Which of the following statements best describes the transformational leadership theory?
17. Which type of small-group network depends on a central figure to convey the group’s communications?
18. Which of the following involves a sender purposely manipulating information so the receiver will view it favorably?
19. At Wilson Manufacturing, the majority of decisions are made by high-level managers. Which of the following terms most likely describes the structure implemented at Wilson Manufacturing?
20. Which of the following is the primary benefit of building a strong organizational culture?