1. Which of the following is asserted by the interactionist school of thought?"

2. Which of the following statements best summarizes goal-setting theory?

3. Performance norms primarily indicate

4. Which theory asserts that group maintenance behaviors can lead to the development of personal relationships with group members?

5. Which element of organizational structure determines the number of hierarchical levels and managers in an organization?

6. According to the path-goal theory, leadership style is determined by

7. What is the primary criticism of the Fiedler model?

8. Which of the following is the most commonly used personality-assessment tool?

9. Which of the following has been successfully used in recent years to categorize leadership traits?

10. Which term refers to the extent to which employees care about their jobs?

11. Which of the following involves basing managerial decisions on a systematic study of the best available research?

12. According to LMX theory research, the relationship between managers and employees grows stronger when

13. A firm that groups jobs by product is most likely using which element of organizational structure?

14. According to Herzberg’s theory, job satisfaction factors are

15. According to the interactionist view of conflict, which of the following is most likely a dysfunctional conflict?

16. All of the following factors help determine whether a person’s behavior is caused by internal or external issues EXCEPT

17. Raj has been especially helpful to his manager over the last few weeks by working long hours to complete an important project. However, Raj’s manager has not exhibited any appreciation for Raj’s hard work, and Raj’s motivation has diminished. Which type of reinforcement method has most likely been used by Raj’s manager?

18. What is the primary benefit of job rotation?

19. Catherine, a pharmaceutical sales representative, dramatically increased her sales numbers in two out of her three assigned sales territories. Catherine’s manager responds by assigning the third territory, which is considered undesirable, to another sales representative and giving another territory to Catherine. Which of the following methods is most likely being used by Catherine’s manager?

20. Which of the following statements best summarizes Mintzberg’s study?

21. Group hierarchy is most likely established during which stage of group development?

22. Which organizational design would most likely be used by a small business that employs thirty people?

23. What is the most common source of power in the workplace?

24. The transformational leadership theory is most similar to which of the following?

25. What is the most common type of reinforcement schedule used by businesses?