1. Which of the following is a type of personal power?

2. What is the primary criticism of the Fiedler model?

3. Which of the following statements best summarizes Mintzberg’s study?

4. What is the primary benefit of job rotation?

5. The first theory of management was developed by

6. Feeling anxious about making an oral presentation at work is an example of a/an

7. Which of the following statements best summarizes goal-setting theory?

8. Which of the following is the most commonly used personality-assessment tool?

9. Which of the following is most likely a true statement about groups?

10. Ludi received a bonus after six months of working at ION Electronics. She received an additional bonus seven months later and another bonus twelve months later. Assuming that Ludi’s bonuses don’t correspond to specific accomplishments, which type of reinforcement schedule is most likely being used by Ludi’s employer?

11. Which organizational design would most likely be used by a small business that employs thirty people?

12. John, a sales manager, is interviewing job candidates. The first three applicants are clearly unqualified for the position. He offers the position to the last interviewee, who lacks sales experience, but has a better personality for the job than the other candidates. Which of the following has most likely occurred?

13. According to the path-goal theory, leadership style is determined by

14. Multidisciplinary teams are primarily characteristic of

15. Catherine, a pharmaceutical sales representative, dramatically increased her sales numbers in two out of her three assigned sales territories. Catherine’s manager responds by assigning the third territory, which is considered undesirable, to another sales representative and giving another territory to Catherine. Which of the following methods is most likely being used by Catherine’s manager?

16. What is an advantage of oral communication?

17. Performance norms primarily indicate

18. Which of the following is most likely to encourage a high degree of political behavior within an organization?

19. According to Herzberg’s theory, job satisfaction factors are

20. Which of the following is most critical to action research?

21. Which of the following is a conflict-stimulation method?

22. What is the most common source of power in the workplace?

23. Which of the following is asserted by the interactionist school of thought?"

24. During the cognition stage of the conflict process, which of the following statements describes what is most likely to occur?

25. The purpose of the third step in Kurt Lewin’s model is to