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Professional Communication Skills Practice Test: Effective Communication
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Effective communication is the process of exchanging information from the sender to the receiver through a selected channel or method. The purpose of the communication should be clear and understandable.  Some useful skills for effective communication are: Verbal communication: This is about what is said and can be written or spoken. Non-verbal communication: This includes body language, facial expressions, and gestures. Non-verbal communication is an important part of human interaction. Empathy: This is the ability to understand and share the emotions of others. The 7 Cs: These are... Show more
Professional Communication Skills Practice Test: Effective Communication
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11 Questions

1. Which of these is the third element of communication?
2. Which of these factors is not required for communication growth?
3. Which of these does not come under behavioural sciences?
4. Which of these does not come under the four S’s?
5. Which of these element is not involved in the process of communication?
6. Which of these is not an information based system?
7. For effective communication, which of these commandments should one not follow?
8. Every organization has a social responsibility.
9. A sender is the person who transmits a message.
10. Globalization, growth of trade unions, public relations and a positive atmosphere are some of the factors that enable ____________.
11. To make our communication effective, we should follow _____ C’s and _____ S’s.