Every organization has a social responsibility.

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Professional Communication Skills Practice Test: Effective Communication — practice the complete quiz, review flashcards, or try a random question.

Effective communication is the process of exchanging information from the sender to the receiver through a selected channel or method. The purpose of the communication should be clear and understandable.  Some useful skills for effective communication are: Verbal communication: This is about what is said and can be written or spoken. Non-verbal communication: This includes body language, facial expressions, and gestures. Non-verbal communication is an important part of human interaction. Empathy: This is the ability to understand and share the emotions of others. The 7 Cs: These are... Show more

Every organization has a social responsibility.