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Six Sigma Black Belt Certification Exam Questions
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Six Sigma Black Belt Certification Exam Questions
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25 Questions

1. When a problem arises in the performance of a team member and it has a negative impact on the performance of the team, which of the following actions would be considered inappropriate?
2. After returning from a two-week vacation, you are reviewing the X-bar and R charts which have been maintained during your absence. One of the X-bar charts shows the last 50 points to be very near the centre line. In fact, they all seem to be within about one sigma of the centre line. What is the best explanation for this occurrence?
3. If an improvement team were to investigate their customer base by moving from general to more specific customer needs, what technique would be employed?
4. Given a C p of 1.5 for a process and the same standard deviation and specification limits for the calculation of capability or performance indices, one would not be surprised to find:
I. C R and P R to be equal
II. C R to be less than P p
III. P R to be less than C p
IV. C p and P p to be equal
5. In a nutshell, lean six sigma is considered:
6. The accuracy level of an instrument when compared to a standard can only be:
7. The use of the program evaluation and review technique (PERT) requires:
8. In Taguchi design methods, a factor that results in a response variable and can be equated to an independent variable is called a:
9. When a problem solving team applies the 5 whys technique, they are attempting to:
10. Kaplan and Norton have outlined a business planning process that gives consideration to factors other than financial ones. It provides more perspectives for stakeholder interests. This approach is referred to as:
11. Highly fractional factorial designs are often used as:
12. Given a sample size of 100 how precisely can we estimate a proportion defective of 0.3
13. Which group of employees in the organization lose decision making power by increasing employee involvement efforts?
14. Which of the following is a continuous probability distribution?
15. In the SMED system what is the real meaning of the single minute concept?
16. The critical path in a project means that:
17. Which of the following statements best reflects the difference between typical and breakthrough benchmarking?
18. Control limits are set at the three sigma level because:
19. The primary purpose of rewards and recognition for teams and team members, from an organizational management perspective, is:
20. Which of the following is NOT considered muda?
21. Since many variables are important in control charting, what is the risk in having an operator plot a large number of characteristics?
22. The analysis of risk involves two measures of failure. These measures are:
23. A graphical display of the total percentage of results below a certain measurement value is called a(an):
24. The key difference between internal and external customers is:
25. The tool/technique most widely used by a number of automotive manufactures that supply products to Toyota is called: