Safe Event Planning - Part 1 Event Overview - Site Plans - Structures and Equipment - Roles and Responsibilities - Chain of Command Communication Plan Traffic Management Plan
Safe Event Planning - Part 2 Security Plan - Crowd Management and Security - Emergency Services - Lost Person - Liquor Control
Contingency Planning - Event Cancellation - Weather - Evacuation
Chain of Command Who reports to who Who has authority to make decisions When do situations need to be escalated Define issue, incident, crisis What reporting systems are in place
Escalation of Issues ISSUE - first line of response, guest complaint
INCIDENT - second line of response, possible bad press, financial implications to organizers, company
CRISIS - third line of response, DEFINITE BAD PRESS AND NEGATIVE IMPACT ON ORGANIZATION AND STAKEHOLDERS
Communication structure Who do you need to communicate with? What is being communicated? What is the flow of information? How are you communicating?
Crowd Management Who is responsible? What needs to be assessed to implement the right plan? What can we do pre-event in the planning stages? What can we do during the event to ensure success? What can we do post event?
Production Schedule What is a Production Schedule used for? Charting all tasks that are to be accomplished at the event.
What are the components of a production schedule? Time, Task, Responsibility
What period does it cover? From move-in to move-out
Going On-Site What can you anticipate? - Plan and communicate access to the venue - Establish key contacts and communication plan - Set up your onsite office
On-Site Office What and who do you need the onsite office for? What supplies/equipment do you need? Where should it be located?
Radio Communication Listen first to ensure airwaves are clear Depress button, wait 2 - 3 seconds before you begin transmission Identify yourself and who you are calling Wait for a response before you begin your message Keep transmissions short Do not communicate confidential info Go to separate channel for lengthy transmissions
Radio 10 Codes 10 - 0 Radio Check 10-1 Negative copy 10-2 Positive copy 10-4 Message understood 10-6 On standby 10-7 Out of service. Off the air 10-8 In service. On the air 10-9 Repeat 10 - 10 Go to 10 - 20 Location Request
10-0 Radio Check
10-1 Negative Copy
10-2 Positive Copy
10-4 Message understood
10-6 On standby
10-7 Out of service. Off the air
10-8 In service. On the air
10-9 Repeat
10-10 Go to
10-20 Location request
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