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Risk Management Can You Control Risk? REDUCE risk by limiting chance of mishap
TRANSFER risk (waivers and insurance)
RETAIN by being prepared (emergency plan)
ELIMINATE stop activities that will potentially cause injury
Insurance What does it do? Provides source of funds when risk cannot be elIminated
Property Insurance Replaces property in case of damages
Tenant's Liability Insurance Shifts responsibility from owner to tenant
General Liability Insurance Protects people from claims made to them by others who may be injured or damaged ie: tent falls, lighting rig falls
Host Liquor Liability Insurance If someone is over served and gets into car accident. Anyone that can be held responsible should be named insured
Event Cancellation Insurance Covers the costs of the event that is cancelled due to weather, strikes, political unrest. Very expensive - better to protect yourself contractually
Prize Indemnity Insurance Ensures there are adequate funds to cover the value of an advertised prize
Waiver form ensures that each participant knows and accepts the dangers of an activity
Incident Form provides a record of what occurred - who, what, where, when
Contracts - Definition Exchange of promises between two or more parties There must be 'consideration' or something of value Written contract is used as evidence to describe an agreement Can not introduce a verbal agreement as evidence if written agreement is in place
Contract - Components Contact information - legal names, addresses, contact numbers Date of contract Rights of both parties Obligations of both parties Payment terms - how much Payment schedule - when Dispute Resolution Process Insurance and Indemnity Signature and Date
Permits vary by municipality Always contact the municipality your event is being held in and check what is currently required Check how much time they need to issue permits (may be months for some!) Most information available on the web
Permit Examples Special Occasion Liquor License (SOL) SOCAN - Society of Composers, Musicians and Publishers of Canada Pyrotechnic Business Permits Tents Generators Sampling Permits
Special Occasion Liquor License (SOL) Needed when venue does not have a liquor license Apply at BC Liquor Store minimum of 7 days prior to event Private Event - $25/day Public Event - $100/day Liquor Formula for maximum amounts Liquor Pricing
SOL Exemptions Run your event beyond standard closing times (10:00 pm for outdoor or 2:00 a.m. for indoor events). Sell hard liquor at a public special event. Charge more for drinks than the prices specified in the Liquor Price Schedule. You can only do this if the event is to raise funds for charity. Hold more than two Special Occasion Licenses per month, or more than 24 per year.
On premise catering When food is prepared/cooked and served within their own premises
Advantages of on premise catering Kitchen facilities on site Staff on site Permits in place No transportation No rentals
Off premise catering When food is prepared/cooked then transported and served at a different location
Advantages of off premise catering Unique locations More choices Theming
Why meal functions? Reduce losing guests / delegates Refreshed guests learn better Refreshed crews work better Increase 'trade show' traffic Networking Use meals for additional presentation time 'Parties' promote attendance
Who Are You Feeding and When? Guests Crew, staff, volunteers Media Talent - special requests Feeding the same people during the day Feeding the same people for multiple days How long do they have for the meal break
Buffet Service Action Stations, Chef Attendant Stations, Grazing Stations, Island Stations offers variety, quantity (1 per 100) Time, price, space, perception
Foods are arranged on tables. Guests usually move along the buffet line and serve themselves. When their plates are filled, guests take them to a dining table to eat. Servers usually provide beverage service at tableside. A very elegant buffet would have servers carry guests' plates to their tables for them.
Plated (American) Service Controlled - avg. 30 min/course 'Pre-set' - salads, desserts
Guests are seated. Foods are pre-portioned in the kitchen, arranged on plates and served by servers from the left. Beverages are served from the right. Used dishes and glasses are removed from the right. This is the most functional, common, economical, controllable and efficient type of service. However, if foods are plated too far in advance, they could run together, discolour, or otherwise lose culinary quality.
Butler Style Service Passed around
Food is put on trays in the kitchen and passed by servers. Guests serve themselves, using cocktail napkins provided by the server. This is a typical style of service used for upscale receptions. This style of service is only appropriate for 'finger food.'
Refreshment Breaks Allow enough time - Drink and eat time, transfer time
Offer food choices (Diabetics, Wheat free)
Add some choices (ice cream, popcorn)
Guarantees Attendance guarantees When are they due? Consider holidays, stats Food overage - usually 5%
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