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Organizational Behavior Practice Test Questions: Conflict in Organization
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Organizational Behavior Practice Test Questions: Conflict in Organization
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25 Questions

1. When we try to associate with the information previously assumed even if we get information about a certain phenomenon, we tend to___________ in process of stereotype.
2. The meaning of language or behavior may be misunderstood, causing a _____ conflict. Sol:
3. There is/are usually ___________ source /sources of any given conflict. Sol:
4. Formal power is exercised in a ________manner. Sol:
5. Conflict causes predictable and destructive changes in the disputant’s attitudes, perceptions and interactions is called____________.
6. mediation: Sol:
7. Which type of trust is founded on control? Sol:
8. When one disputant is forced to litigation then __________style is not possible. Sol:
9. Negotiation in which the disputants are the only participants is called________. Sol:
10. Third party usually helps, clarifies and grounds each disputing party’s alternatives to agreement in___________.
11. A dispute between two neighbors can be example of _________power. Sol:
12. Individual concern model the style which represents a low level of concern for both self and other known as__________.
13. Dual concern model assumes that no disputant has ________orientation. Sol:
14. Focusing only on resource aspects of a conflict leads to Sol:
15. Meeting one party’s goals is just like promoting other party’s goals known as: Sol:
16. In which sort of mediation are due process problems the most likely to occur? Sol:
17. An accurate estimate of BATNA: Sol:
18. The mediator’s primary function is to promote effective negotiation in: Sol:
19. he first step in conflict diagnosis is to describe the______________. Sol:
20. A situation involving actual incompatibility of needs, interests or goals is defined as__________.
21. Impressions formed about people that are based upon fitting the person into various categories are a type of impression called:
22. “To facilitate Collaborating/Integrating negotiation between the disputants” is the goal of which type of mediation?
23. The conflict gamer reacts to conflict by: Sol:
24. An advantage of “evaluative” mediation is that it:
25. A conflict situation in which the disputants believe that when one disputant helps him/herself, the other disputant is also helped is_______________.