Your project team is collecting requirements. Sally has proposed interviewing as an elicitation technique to gather information from three system operators working three different shifts to cover their job tasks in a 24-hour period. She anticipates she will need two hours per shift from each person for a three-week period. In the meeting with the system operators’ manager, she confirms listening by nodding, eye contact, and asking questions for clarification. Sally summarizes the conversation along the way. What communication skill is being practiced here?

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Includes questions from the following tasks:     Task 1 Acquire and manage project resources by following the human resource and procurement management plans in order to meet project requirements.     Task 2 Manage task execution based on the project management plan by leading and developing the project team in order to achieve project deliverables.     Task 3 Implement the quality management plan using the appropriate tools and techniques in order to ensure that work is performed in accordance with required quality standards.     Task 4 Implement approved changes and corrective actions... Show more

Your project team is collecting requirements. Sally has proposed interviewing as an elicitation technique to gather information from three system operators working three different shifts to cover their job tasks in a 24-hour period. She anticipates she will need two hours per shift from each person for a three-week period. In the meeting with the system operators’ manager, she confirms listening by nodding, eye contact, and asking questions for clarification. Sally summarizes the conversation along the way. What communication skill is being practiced here?