1. While converting a lead

2. Once a sharing rule has been created based on owner, then it can be modified to make it a sharing rule based on criteria.

3. Checkbox can be controlling field only and not a dependant field.

4. Since Apex sharing reasons are not available for standard objects, so sharing individual records of standard objects is not possible.

5. Once a sharing rule has been created to share Account records with Public Group A with read/write access to the shared accounts, then this sharing rule can be modified to share the Account records with Public Group B with read-only access.

6. A custom text field on Account `Location' has a validation rule if(location__c == null || isblank(location__c), true, false) This field has been removed from the Account page layout. So error for this field will not be given when a new account record is being created.

7. Escalation Rules and Auto-Response Rules are available only for cases.

8. Custom Summary Field/Formula is available only in report generated from Custom Report Type using with or without relationship with some other object.

9. Automating business processes is possible using

10. For manual sharing of any account record, by default the owner of the record has Full Access to the account record and has Read/Write access on the related contacts, opportunities, cases. The Read/Write access on the related contacts, opportunities, cases can be made more restrictive for the owner like read-only by creating a new manual sharing rule for that account record and selecting the owner's name from within the Users list.

11. If multiple active approval processes exist on Account & an account record submitted for approval meets the entry criteria of multiple approval processes, then it cannot be guaranteed which approval process the record will enter.

12. A workflow rule can have a workflow action of type 'Field Update' to determine which record type should be assigned to the created record.

13. When loading a new account using Apex Data Loader and specifying the owner id to whom the account should belong, under which of these cases, the data load will fail?

14. Account object has a custom field 'Tax' of type number. Two account records are present in Salesforce which have the same value in this field say 5000. This custom field is now made a unique field by editing it. The editing will fail as two records are present which have the same value for this field.

15. Which of the following is not standard salesforce.com functionality?

16. 'View All' has been checked at the profile level for a custom object Position. OWD is private of the Position object. A user will be able to view Position records owned by other users.

17. Until an Apex Sharing Reason is created, a record of a custom object cannot be shared manually on a oneoff basis.

18. The workflow actions within a workflow rule execute in the order in which they are created.

19. 'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a sharing rule to share only those Accounts whose 'Status' is 'Open'.

20. Which of these values can a `if' function used in a validation rule have in either the 2nd or the 3rd parameter?

21. Employees in an organization with Salesforce who do not have a Salesforce license can join Chatter.

22. In Developer Edition, Validation rule for the 'Account Site' field (field of type text) of Account object is, ISCHANGED( Site ) && OwnerId < > $User.Id to make sure that if the 'Account Site' field has been modified and the user is not the owner of the Account record, then an error message would be shown. The System Administrator has Read All, Modify All permission for the Account record. So the System Administrator will be able to modify the 'Account Site' field of the

23. Using workflow rule field update action on a child object, any field of its parent can be given a value.

24. Users or contacts can be added to the `Account Team' of an account.

25. Which elements can be stored in folders?