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Salesforce 201 ADM Training - 3.0 Setting Up and Managing Users
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Salesforce 201 ADM Training - 3.0 Setting Up and Managing Users
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24 Questions

1. List the 6 Standard Profiles available in Salesforce.

2. In Tab Settings, the __________ allows you to hide a tab by default. However, any users assigned to this profile can display it later, if desired.

3. List the three general types of profiles

4. What do object permissions control?

5. Which actions can users with an External Chatter profile take?

6. With regards to Profiles in Salesforce, what 4 areas can an administrator set for Permissions pertaining to records for an object?

7. All Salesforce editions have _____ profiles. These profiles cannot be edited or deleted.

8. The user cannot display a tab after an administrator has selected the______________ for that tab. An administrator would need to select the Default Off option if they wanted a tab to be hidden initially, but allow a user to display the tab later.

9. Chatter Free users have ________ to Salesforce data, such as accounts, contacts, opportunities and custom objects.

10. If you clone an existing profile and make changes to it, will those changes be reflected in the original profile? Can you save changes to the standard profiles?

11. How can you create Chatter licenses?

12. External Chatter users can only be ____ to Private Chatter groups

13. What can a user do who has a Chatter External License?

14. Is the Enhanced User Interface turned on by default in a Salesforce Org?

15. With regards to Profiles in Salesforce, what are Settings and Permissions?

16. Does enabling Chatter Invitations require additional CRM licenses?

17. What is a Profile in Salesforce?

18. What information is contained in a user record?

19. What can a user do who has a Chatter Free License?

20. In what Salesforce versions are Custom profiles available?

21. One of your users receives an error message when they try to log in. Where could you look to troubleshoot the issue?

22. Settings determine what users can see in the user interface. Which of the following settings can be modified by an Administrator?

23. What is the difference between settings and permissions on a profile? List some of them.

24. How could you quickly create multiple users?

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