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Total Quality Management Practice Test: Benchmarking & FMEA
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Avg score: 100% Most missed: “Which of the following is not an example of functional performance benchmarking?”
Benchmarking is a systematic process that involves comparing a business's performance metrics and processes to those of other companies and industry best practices. The goal is to identify gaps, learn from the best, and make improvements.  Failure Mode and Effects Analysis (FMEA) is a proactive method for identifying potential failures in business processes. It involves reviewing as many components, assemblies, and subsystems as possible to identify potential failure modes and their causes and effects. FMEA is a structured way to identify and address potential problems and their resulting... Show more
Total Quality Management Practice Test: Benchmarking & FMEA
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25 Questions

1. Strategic benchmarking shows long term benefits.
2. Which of the following is not a benefit of generic benchmarking?
3. Benchmarking is used extensively in __________
4. According to common industry scale, what does severity ranking (S) 1 indicate?
5. Which of the following is not a challenge to internal benchmarking?
6. Defining a proper metric for performance comparison is important in benchmarking.
7. Benchmarking is used by organizations as a ________ tool.
8. Trade secrets may be a challenge in competitor benchmarking.
9. Revenue growth and customer satisfaction can be assessed through _______
10. According to common industry scale, what does detection ranking (D) 1 indicate?
11. Which of the following is not an advantage of internal benchmarking?
12. Which of the following is not a benefit of FMEA?
13. The analysis of potential failures of product or service due to component or subsystem unreliability is involved in design FMEA.
14. Which of the following is not a technique used during performance benchmarking?
15. What does FMEA stand for?
16. According to common industry scale, what does occurrence ranking (O) 1 indicate?
17. To anticipate failures and prevent them from happening is the objective of FMEA.
18. Find the odd one out related to the data inputs required to prepare FMEA.
19. Competitor benchmarking can also open the possibility for partnership.
20. In which form of benchmarking is comparison of similar or identical practices within same or immediate industry is done?
21. There are four stages of FMEA.

i) Specifyingthe possibilities

ii) Quantifying risk

iii) Correcting high risk causes

iv) Re-evaluation of Risk
Which is the correct order of proceeding with these stages of FMEA?
22. In which form of benchmarking unrelated business processes or functions that can be utilized are studied?
23. What is RPN?
24. Company A manufactures 10 defective products on an average out of 1000 products manufactured. Company B manufactures 5 defective products on an average out of 1000 products manufactured. Which company must be chosen for benchmarking and by whom?
25. Which of the following is not an example of functional performance benchmarking?