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Total Quality Management Practice Test: Continuous Process Improvement
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Avg score: 22% • Most missed: “Which of the following does Kaizen improvement process not focus on?”
Continuous process improvement (CPI), also known as Kaizen, is a methodology that focuses on continuous improvements to products, services, or processes. It is an ongoing activity rather than a one-time initiative.  Some steps to create a continuous improvement cycle are: Map process and identify issues Plan process improvements Implement changes Review performance of improvements and repeat  Some basic principles of continuous improvement are: Focus on customers Benefiting from employees' ideas Leadership support Applying incremental changes Using data-driven methods Continuous... Show more
Total Quality Management Practice Test: Continuous Process Improvement
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25 Questions

1. Sporadic waste can be identified and corrected through quality control.
2. 5S is defined as a housekeeping technique used to establish and maintain a productive and quality environment in an organization.
3. ________ and _______ are two major types of inspection for detecting errors.
4. How are unstructured problems different from compliance problems?
5. What is the English equivalent of the Japanese word ‘Seiton’?
6. Auto shut off on iron is an example of a poka-yoke mechanism.
7. An operator in a manufacturing company is faced with the challenge of using a poka-yoke device. It is difficult to operate and requires continuous attention. What can you infer from the following scenario?
8. Which of the following is not an aspect of Kaizen philosophy?
9. ‘To generate possible solutions’ and ‘To select the most feasible solution’ is a part of which phase of PDCA cycle?
10. The quality improvement strategy that involves activities that continually improve a process that is not broken is called ________
11. According to Juran’s Trilogy diagram, errors made in the planning process give rise to _________
12. ‘To determine the quality objectives and the critical factors’ is a part of which phase of PDCA cycle?
13. Which of the following is not a use of the PDCA cycle?
14. What is the English equivalent of the Japanese word ‘Shitsuke’?
15. What is the English equivalent of the Japanese word ‘Seiso’?
16. Which of the following is not an advantage of mistake proofing?
17. The combinations of ________ are involved in organizational programs such as process improvement teams, suggestion systems, and empowerment.
18. Re-engineering strategy is also known as ________
19. In which quality improvement strategy, improvements to processes, products and services are achieved on an incremental basis?
20. Innovation and technological advancements are two key factors in renovation strategy.
21. Which of the following decision is not part of the ‘Action’ phase?
22. ‘To define the problem’ is a part of which phase of PDCA cycle?
23. Which of the following does Kaizen improvement process not focus on?
24. The process of checking the actual performance with the standard performance is associated with __________
25. Process-design problems involve the revision of ___________ and the development of ___________

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