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Total Quality Management Practice Test: Quality Circles
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A quality circle is a management technique that involves employees working together to solve problems related to their jobs. Quality circles are also known as quality control circles (QC) or Kaizen Circles.  Quality circles are small groups of employees who meet regularly to identify, analyze, and solve work-related problems. The groups are made up of at least three and up to 12 members.  Quality circles are often part of a broader quality management system that aims to improve customer satisfaction and organizational performance.  Quality circles can have the following... Show more
Total Quality Management Practice Test: Quality Circles
Time left 00:00
25 Questions

1. Who amongst the following helps in solving problems encountered in the implementation of quality circle?
2. _______ should be lenient enough to financially support quality circle projects.
3. Who amongst the following is responsible for conveying quality policy to its employees and encourage them to form quality circles?
4. After a proper plan of action is made, the next step is to present the solution to the management for approval.
5. Which of the following is not a benefit of quality circles’ effects on individuals’ characteristics?
6. Who amongst the following plays the role of recognizing the contributions of the facilitator(s), leaders, and members?
7. Cause-effect diagram is one of the tools used by the quality circle team.
8. Which of the following is not a tangible gain of quality circle?
9. Which of the following is not an intangible gain of quality circle?
10. Which of the following is not the role of the facilitator?
11. Which of the following is not an attribute of Quality Circle?
12. In which step of quality circle operation cycle do we identify a number of problems?
13. Quality circles _______ problem solving capability.
14. An objective of quality circle team is to build an attitude of ________
15. In which step of quality circle operation cycle do we prioritize and decide the problem to be dealt with first?
16. Who amongst the following prepares the budget for the functioning of quality circle?
17. Quality circle _______ job involvement.
18. Which of the following is not the role of quality circle members?
19. Which of the following is not a tool used by the quality circle team?
20. Who amongst the following is responsible for arrangement of steering committee meeting?
21. An objective of quality circle team is to ______ errors and _______ quality.
22. In which step of the quality circle operation cycle does the management test the final solution before full scale implementation?
23. Quality circle develops _______ awareness for safety.
24. Which of the following is not a tangible gain of quality circle?
25. Which of the following is the optimum number of employees in a quality circle team?

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