1. A patient does not speak English and no family members are available to translate. Which other options are available to you to facilitate communication with the patient?

2. Over the next three days, your ambulance service will be getting new and improved mobile radios. As an EMT with knowledge of communication equipment, you realize that:

3. While going through your probationary period as a new EMT with the community-based EMS system, you are learning all the numeric codes the department uses during radio traffic. What is NOT a benefit of using and relying on radio codes?

4. What should be an expected reason why a portable radio suddenly fails to operate normally while on the scene of an emergency?

5. You have arrived by the side of an 82-year-old male complaining of generalized weakness. After you introduce yourself, the patient states, 'My name is Edward Burns, but everyone calls me Eddy.' What would be your most appropriate response back to him?

6. Haptics is the study of:

7. Currently, there is a debate within your organization regarding the use of codes in your medical communications and radio traffic. As you are in favor of using plain English and doing away with codes, a strong argument to justify this position would be:

8. What is the primary reason why emergency services communications (phone or radio) are recorded?

9. Which of these is an open-ended question?

10. You have arrived at the scene of a medical emergency. As you enter the room where the patient is located, you note that he is sitting up and talking without difficulty. Emergency Medical Responders (EMRs) are on scene and providing basic care for the patient. What should you do first?

11. When using your portable radio, you must push the 'press to talk' button and wait one second before speaking. This is essential to effective communication because your EMS system uses:

12. You are conducting a verbal interview with a patient who is not very forthcoming with information. If you fail to continue to try to motivate the patient to talk, what would be the most undesirable outcome?

13. You pull up to the scene of a one-car motor vehicle collision and find an off-duty emergency department physician from a local hospital treating the patient. What is the best way to initially communicate with the doctor?

14. Which of following is a disadvantage in using a cell (or mobile) phones as an emergency backup communication system?

15. Throughout a radio transmission to the dispatch center, the EMT periodically uses the term 'break.' You should recognize this to mean she is:

16. An effective and reliable communication system is essential to the EMT and the EMS system because:

17. In which situation should the EMT honor the wishes of the patient's family rather than the patient's wishes regarding treatment and transport decisions?

18. Which statement is most appropriate to start with when transferring a patient to the emergency department and giving the oral report?

19. As you drive the ambulance with lights and sirens activated to the hospital, the paramedic asks you to notify the receiving hospital since he is busy caring for the patient, who is critical. The paramedic tells you to specifically let the emergency department know that the patient's blood sugar is 15 mg/dL (very low). There is no history of diabetes. How should you state this information to the hospital?

20. While reviewing patient care reports as part of a quality assurance program, which trip time documented by an EMT would indicate that the EMT needs refresher education regarding proper military time utilization?

21. A 42-year-old female complains of shortness of breath. Which question would best assist you in getting additional information about the patient's chief complaint?

22. Medical direction has advised you to place a patient who is obese and extremely short of breath in a supine position. Knowing that doing so may cause the patient to become even more short of breath, your best action would be to:

23. What role does the Federal Communications Commission (FCC) play in EMS?

24. A patient who was complaining of a headache is being transported to the hospital. After you provide a report to the emergency department, the patient begins to unexpectedly seize. The seizure lasts for 1-2 minutes and then stops, but now you notice the patient's eyes have become unequal in size. You are still 5 minutes from the hospital. After providing care for the seizure, your next action should be to:

25. Your ambulance was dispatched for a patient complaining of shortness of breath at 1512. You arrived on scene at 1523 and left at 1538. You arrived at the hospital with the patient at 1557 and were back in service at 1622. Given this information, which is true?