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Leadership 101 Practice Test: Leading Change
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Leadership 101 Practice Test: Leading Change
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25 Questions

1. Researcher Noel Tichy recommends that leaders communicate their vision through story telling. He suggests that leaders need to develop three types of stories about:
2. Kouzes and Posner believe that all but one of the following are essential in motivating and inspiring followers.
3. All of the following are general causes that explain resistance to change except:
4. Change is often perceived by employees as all of the following except?
5. In cultures, organizational change can be perceived as a threat.
6. Organizations that rely too heavily on people with highly developed but narrow expertise who are celebrated and expected to provide answers experience:
7. ABC hospital creates a new service which then causes XYZ hospital to create a similar service. This suggests that XYZ experienced a force for change that caused a change.
8. All of the following are considered organizational learning disabilities except:
9. Individuals from cultures tend to be more comfortable with organizational change.
10. refers to providing information and training through a variety of means including: face-to-face, newsletters, training sessions and announcements.
11. Jet Blue was one of the first airlines to install reinforced doors to their planes
12. To be effective, change-oriented, and visionary leaders must:
13. Jodi Thompson and Cali Ressler created Best-Buy
14. Jodi Thompson and Cali Ressler believed that the typical flex-time solutions did not provide much benefit or flexibility and that the only solution was a radical change. This example best illustrates which characteristic of a learning organization?
15. Lui We, president and CEO of XYZ Inc, has just held an inspiring, all-company meeting whereby she outlined a vision and specific issues to achieve the vision. This example is best described as which role of the leader in changing organizational culture?
16. Director Mueller of the FBI shifted budgetary funds from fighting crime to counter-intelligence in order to support the new direction. This example best illustrates which step in the planned change process?
17. Which leadership style often impedes the creative process and open exchange of ideas?
18. When facing unplanned and revolutionary change, and leadership may become more central.
19. The text identifies all of the following except as potential solutions to overcome resistance to change.
20. is change that is rapid and dramatic.
21. According to John Kotter, leaders involved in organizational change must:
22. Early in the change process, Nigel developed relationships with key organizational members who likely would voice dissent and opposition for his change initiatives. His goal was to reduce the potential strength of the opposition and perhaps secure their support. This example best illustrates which characteristic of Lewin
23. The leader
24. is the most common driving force for change.
25. is change that is the result of specific and conscious actions by leaders or followers to change the organization.