Home > TQM: Total Quality Management Training > Quizzes > Quality Management Knowledge Test
Quality Management Knowledge Test
Fast practice, instant feedback. Timer auto-submits when time’s up.
Avg score: 0% • Most missed: “What is the purpose of conducting a gap analysis in Quality Management?”

Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.

Quality Management Knowledge Test
Time left 00:00
25 Questions

1. What is the purpose of conducting a benchmarking analysis in Quality Management?
2. What is the primary purpose of conducting a root cause analysis in Quality Management?
3. Which Quality Management approach emphasizes the importance of employee involvement and empowerment?
4. Which approach focuses on identifying and eliminating waste in processes to improve efficiency?
5. Which term refers to the cost incurred when defects or errors are discovered before the product or service is delivered to the customer?
6. Which Quality Management approach focuses on improving processes to eliminate waste and inefficiencies?
7. What is the purpose of a Pareto chart in Quality Management?
8. What does the acronym “DMAIC” represent in Six Sigma methodology?
9. Which term refers to the cost incurred to evaluate and inspect products or services for defects?
10. What is the key concept of “Gemba” in Lean principles?
11. What does the “PDSA” cycle stand for in the context of Quality Management?
12. Which term refers to the cost incurred to fix defects or errors that are discovered during production or service delivery?
13. Which Quality Management approach focuses on reducing variation and defects in processes?
14. What is the primary goal of Quality Management?
15. Which term refers to the cost incurred when defects or errors are discovered after the product or service is delivered to the customer?
16. What is the purpose of a control chart in Quality Management?
17. Which Quality Management system is the internationally recognized standard for quality?
18. Which term refers to the cost incurred to prevent defects from occurring in a process or product?
19. What is the purpose of conducting a gap analysis in Quality Management?
20. Which Quality Management tool is also known as the “Ishikawa diagram”?
21. What does Six Sigma aim to achieve in Quality Management?
22. What is the primary focus of Total Quality Management (TQM)?
23. Which Quality Management approach uses statistical methods to analyze and improve processes?
24. What is the primary focus of ISO 9001:2015?
25. What is the key concept of “Jidoka” in Lean principles?

⚡ Recently practiced quizzes in this topic
Live quiz activity
Total Quality Management Practice Test: Lean Manufacturing Total Quality Management Practice Test: Customer Satisfaction Total Quality Management Practice Test: Quality & TQM Basics Total Quality Management Practice Test: Quality Circles Total Quality Management Practice Test: Control Charts & Process Capability Total Quality Management Practice Test: Problem Solving Tools Total Quality Management Practice Test: Continuous Process Improvement Kaizen Fundamentals Test TQM: Total Quality Management Total Quality Management Practice Test: Reliability
 
❤ If you liked Fatskills, consider supporting us by checking out The Life Manuals You Never Got.

🌈  Our mission is to help improve your scores in any subject and exam withonline quizzes, practice tests, study guides, & advice for students. Since 2018.
About | Explore | User Guide | Topics | Subjects | Doubt Solver | Career Aptitude Test | Answers | Free Tools | OSHA Basics Quiz | What Should We Know?
Privacy | Terms |
Without work one finishes nothing. - Ralph Waldo Emerson
© 2026 Fatskills.com

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.