1. A designer is gathering insights from a recent usability study for a new website design. Which of the following insights is grounded in real data?

2. When creating deliverables to share insights with stakeholders, what tool helps designers develop some of the content for presentations or reports?

3. Fill in the blank: Researchers need to transition data they receive from observations to insights. To do this, they first need to _____ all the data from the usability study in one place.

4. Once researchers identify common themes in the data, what is the next step?

5. Which of the following is a primary UX research method?

6. Once researchers identify common themes in the data, what is the next step?

7. A design team is looking to build an application for mobile users who own cats. They did research and decided to build a cat sitting app to address a gap in the market. The design team needs to know how they should build the app. At this stage, what kind of research in the product development lifecycle should they employ?

8. Which of the following are best practices to deliver persuasive presentations? Select all that apply.

9. Which of the following are best practices to deliver persuasive presentations? Select all that apply.

10. Imagine that a design team needs to evaluate a mobile app prototype before the next design iteration. They want to learn about user pain points and fix any problems before the product launches. What is the most appropriate research method?

11. Imagine that you have organized insights from a usability study led by your design team. Now, you want to create a presentation to share with your stakeholders. Identify the sections you should use to organize the slides. Select all that apply.

12. Consider the following scenario: A team is developing an online service that allows users to rent out tricycles in major cities, and they want to know how to improve the user experience. They conduct a usability study and discover that users like the idea of renting a tricycle. However, users find it inconvenient that the service is only accessible on desktop computers. Users say that if they were wandering the city, it would be nice to go to a storefront or kiosk for checkout. Based on this scenario, which of the following is considered a strong insight?

13. A design team is looking to build an application for mobile users who own cats. They did research and decided to build a cat sitting app to address a gap in the market. The design team needs to know how they should build the app. At this stage, what kind of research in the product development lifecycle should they employ?

14. Which of the following is a primary UX research method?

15. There are three key qualities that UX researchers usually possess. Which of the following helps UX researchers understand someone else’s feelings or thoughts in a situation

16. Which type of bias is an overestimation of the number of people who will agree with an idea or design?

17. Consider the following scenario:A: After launching their mobile app, a design team learns that users are experiencing glitches with the product. To solve the problem, the design and engineering teams collaborate to release a software update. Now, they want to understand if this changed user engagement with the app. They collect data on the monthly install rate, uninstall rate, and download count. They compare the data.
What type of research is the team conducting?

18. When UX designers synthesize data, what are they doing? Select all that apply.

19. Consider the following scenario:A: After launching their mobile app, a design team learns that users are experiencing glitches with the product. To solve the problem, the design and engineering teams collaborate to release a software update. Now, they want to understand if this changed user engagement with the app. They collect data on the monthly install rate, uninstall rate, and download count. They compare the data.
What type of research is the team conducting?

20. How do strong insights relate to a research question?