By Fatskills Exam Guides Team — the exam nerds behind 28,500+ quizzes and 2.1M practice questions across 500+ global exams.
1. Tell me about a time that you did something that had an adverse affect on another team worked as a tutor at an after school program for children. I was a 10th grader and my bus was running late to get to work. Poor communication with my supervisor so my group was behind on getting their homework done. worked with the kids in groups to make sure their work was done and could enjoy their play time
2. Tell me about a time you faced conflict in the workplace and how you resolved it AMC theater, liquor can be served drunk customer being very disrespectful remained calm and polite called for my supervisor
3. A customer is under duress since a product is out of stock to your knowledge and is endangering the safety of others and yourself, what do you do? apologize for the situation disengage myself and hand the situation over to the manager
4.leadership qualities honest good communicator creative committed
Organized qualities set goals for myself plan out how I can achieve those goals step by step
Time management qualities plan & prioritize
What experience do you have with customer service? Kennywood- give instructions to guest around the park AMC- cashier, give and receive cash rewards program, directions of theaters and bathrooms
Why are you interested in working for walmart? get experience in the work field explore the different positions social skills
Where do you want to be in 5 years? graduate from nursing school RN sonographer
Tell me a time you had to make a difficult decision and how you handled it choosing a college Lincoln & ncat good distance & financial decision no risk
When was a time you went over and above for a customer? help them save a lot of money 'gave coupons and rewards coupon
Describe a personal accomplihment senior year basketball graduating top 17 and receiving diploma
What if your co-worker was disrespecting a customer? tell he's needed in a different area of the store apologize ask if I can help or if they would like to speak to a supervisor or manager
What are some of your attributes? goal- oriented hard worker very organized friendly respectful easy to get along with
Tell me about yourself age school nursing program sonographer work out and stay in shape take interest in drawing
What is your work ethic like? humble & hungry hardest working people in the room don't focus on myself when working in groups its not about me or my co- workers its about us working as a collective group and getting the task done. welcome, help, and satisfy customers
How would you deal with a difficult customer? ask if this anything they need or any way I can help them relate to the problem they have which may calm them down I can't handle the situation; supervisor for assistance
Describe what customer service means to you welcoming and satisfying the customer so they will want to return again listening and patience are crucial knowledge of the store or product clear communication skills
Describe a time you had to take lead of a group college group projects take numbers introduce topics start the project make sure everyone is on board with their tasks and ready to present usually everything turns out great reflects on everyone and myself
What was one good thing you did for someone? In my sociology class, I was one of the few students passing classmates failing, helped her by studying and preparing for the test and she did pretty good and was able to pass the class
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