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Retail Trainee Associate Exam
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Retail Trainee Associate Exam
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25 Questions

1. When dismantling merchandise - you need to .........
2. It is important to know the following before approaching a client for the loyalty scheme .Identify
3. What does visual merchandising do?
4. How can interrelated products in display help in sales?
5. What is referred to as product demonstration?
6. How should waste be segregated?
7. What is informal customer feedback?
8. How much merchandise should be stocked on the display shelves?
9. Sushil wants to display denims in piles on shelves. How should he place them?
10. Identify the sources of inventory shrinkage in retail.
11. Clothing stores should look........
12. hat kind of safety risks can spillages pose?
13. Identify the gestures and body language you should avoid while talking to customers.
14. At the billing counter when the customer gets confused about the bill.........
15. You see a sauce bottle broken in the back row of the display rack. There is broken glass involved. How will you handle it?
16. What is called as packaging?
17. Which of the following is not a proper behavior while responding to the customer?
18. How do loyalty schemes help in brand building?
19. Your store feedback from the customers was very good in the last month. You should.......
20. What is the main goal of gathering customer feedback?
21. Sushil is working in store with heavy items. What protective clothing should he wear to avoid accident?
22. If a customer is not willing to join the loyalty scheme at the moment - you will.......
23. How should you respond to questions or objections of the customers?
24. Why should clothes while on display face towards the front of the store?
25. Which of the following are important aspects of team?

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