Home > Retail Business > Quizzes > Best Buy Sales Induction Final Test!
Best Buy Sales Induction Final Test!
Fast practice, instant feedback. Timer auto-submits when time’s up.
Avg score: 76% Most missed: “What are three reasons why sales consultants don't close?”
Best Buy Sales Induction Final Test!
Time left 00:00
25 Questions

1. Why is it important to acknowledge the customer?

2. What are 3 must do behaviors and one must ask questions of the Asking Questions phase?

3. Why: Reason for asking questions.

4. What are two main factors that influence buying decisions?

5. What are three reasons why sales consultants don't close?

6. What are the percents for Words, Music, and Dance respectively?

7. What is the verbal agreement used for?

8. What is the behavior of WOW?

9. What does F.A.B. stand for?

10. Why do we need to understand our customers?

11. #1 reason a customer chooses not to buy today?

12. What are four things to do while demoing?

13. What are three things to do when engaging a customer?

14. Closed question: Gain approval.

15. Two reasons why we invite our customers to rate?

16. 2 Behaviors and 2 Questions of Sell the Solution?

17. What are three benefits to doing a great demo?

18. What are two behaviors and one must ask question of Welcome and Opening the sale?

19. What are three examples to show that you're listening?

20. Three examples of a non-product related questions to ask to get to know your customers?

21. What is buyers remorse? What are ways to prevent it?

22. What are the 6 selling skills steps?

23. Q: Have you heard of Geek Squad?

24. What are three things needed to prepare for selling?

25. What is Q.A.S.?