Hobby Lobby
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Hobby Lobby
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25 Questions

1. Any yellow 'Frame table ticket' is to be rung up under which department'

2. When a Hobby Lobby 'Tax exempt identification card' is presented for a non-tax purchase, how do you ring up the sale on the register

3. A 40% off coupon can be used on fabric which is

4. Complete the correct diagram below with the required information.

5. If a cashier fails to process a sale as tax exempt, how do you correct the error

6. Ia a customer is returning merchandise with a 'Split-tender' receipts, you always select the cash tender first

7. How do you locate the check verification list on the register?

8. If an employee from another store is making a purchase, he/she is allowed to check out from any register without the assistance of a member of authorized emplyee

9. Employees are allowed to ring up purchases for family members and friends

10. Custom framing tickets must be prepaid

11. Checks written for over BLANK, or checks of a suspicious manner, must be approved by a member of management or the customer service manager,

12. The manager-on-duty must be called to assist a customer if he/she is dissatisfied with the service received while shopping in the store

13. The UVeritech machine must be used on all travelers checks, as well as any $50.00 or $100.00 bill

14. How do you process an 'Employee discount' transaction for a non-employee (no number)

15. What are the discount percentage is given to:

16. What do you attach to the 'rental agreement' once the 'wedding deposit' transaction is completed?

17. Each cashier has an assigned account number and password which must never be shared with anyone

18. If you have multiple items keyed into the register and the customer changes his/her mind about the entire transaction, what do you do

19. If you find a gift/exchange card with a remaining balance, the card must be given to your CSM or a member of management

20. If a customer has a stack of identical merchandise, it is acceptable to assume each item is the same price?

21. What steps are required if you must manually enter a credit card (embossed cards only)

22. If you register drawer opens during a credit card purchase and the credit card was the only from of payment,what do you do?

23. Merchandise returned without a receipt will be issued an exchange card at the lowest selling advertised price in the last

24. If a customer does not have a receipt, but he/she paid by credit card, how would you look up the receipt?

25. How do you process the receipted return, if you receive the message 'return transaction cannot be located press clear to continue'

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