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Study Guide: Emergencies and Health: How to Visit a Doctor in an English- Speaking Country - Making an Appointment, Explaining Pain
Source: https://www.fatskills.com/toeic/chapter/emergencies-and-health-how-to-visit-a-doctor-in-an-englishspeaking-country-making-an-appointment-explaining-pain

Emergencies and Health: How to Visit a Doctor in an English- Speaking Country - Making an Appointment, Explaining Pain

By Fatskills Exam Guides Team — the exam nerds behind 28,500+ quizzes and 2.1M practice questions across 500+ global exams.

⏱️ ~4 min read

How to Visit a Doctor in an English-Speaking Country: A Step-by-Step Guide

Introduction

"Mastering how to visit a doctor in an English-speaking country can save you time, money, and stress when you're feeling unwell. Don't let language barriers get in the way of getting the care you need."

WHAT YOU NEED TO KNOW FIRST

Before we dive into the details, make sure you're comfortable with:

  1. Basic English phrases like "hello," "thank you," and "excuse me."
  2. Understanding medical vocabulary like "doctor," "hospital," and "prescription."

CORE CONTENT

Making an Appointment

To make an appointment with a doctor, follow these steps:

  1. Find a doctor: Ask friends, family, or colleagues for recommendations. You can also search online or check with your health insurance provider.
  2. Call the doctor's office: Dial the phone number and say:
    • "Hello, I'd like to make an appointment, please."
    • "What are your office hours?"
    • "Do you have any availability today/this week?"
  3. Provide your information: When the receptionist asks for your name, date of birth, and contact details, respond with:
    • "My name is [Your Name]."
    • "My date of birth is [Date of Birth]."
    • "My phone number is [Phone Number]."
  4. Schedule the appointment: Confirm the date, time, and duration of the appointment. Say:
    • "I'd like to schedule an appointment for [Date] at [Time]."
    • "How long will the appointment take?"

Explaining Pain

When you visit the doctor, you may need to explain your symptoms. Use these phrases to describe your pain:

  1. Where is the pain?: Point to the area and say:
    • "It hurts here."
    • "The pain is in my [head/neck/back/abdomen]."
  2. How bad is the pain?: Use the following scale to describe the intensity:
    • "It's a 1 out of 10."
    • "The pain is mild/moderate/severe."
  3. What triggers the pain?: Explain what makes the pain worse or better:
    • "It hurts when I move my [arm/leg]."
    • "The pain gets worse when I [bend/stoop/lift]."

At the Doctor's Office

When you arrive at the doctor's office, follow these steps:

  1. Check-in: Let the receptionist know you've arrived:
    • "I'm here for my appointment."
    • "I'm [Your Name]."
  2. Fill out paperwork: Complete any necessary forms or questionnaires:
    • "Can I fill out this form, please?"
    • "What information do I need to provide?"
  3. Wait for the doctor: Relax and wait for the doctor to call your name:
    • "I'll just wait here."
    • "Can I get a glass of water, please?"

WORKED / MODEL EXAMPLES

Let's practice making an appointment and explaining pain:

Making an Appointment

Receptionist: "Hello, can I help you?" You: "Hello, I'd like to make an appointment, please. My name is [Your Name]." Receptionist: "Okay, what's your date of birth?" You: "My date of birth is [Date of Birth]." Receptionist: "Great, let me check the schedule. How long would you like to schedule the appointment for?" You: "I'd like to schedule an appointment for [Date] at [Time]."

Explaining Pain

Doctor: "So, where does it hurt?" You: "It hurts here." (pointing to the area) Doctor: "How bad is the pain?" You: "It's a 5 out of 10." Doctor: "What triggers the pain?" You: "It hurts when I move my [arm/leg]."

Common Mistakes

  1. Mistake: Not providing enough information when making an appointment. WHY IT HAPPENS: You might be nervous or forget to provide your contact details. CORRECT APPROACH: Make sure to provide your name, date of birth, and contact details when making an appointment.
  2. Mistake: Not explaining pain clearly. WHY IT HAPPENS: You might be embarrassed or unsure of how to describe your symptoms. CORRECT APPROACH: Use simple language to describe where the pain is, how bad it is, and what triggers it.
  3. Mistake: Not asking questions or clarifying information. WHY IT HAPPENS: You might be shy or assume the doctor will explain everything. CORRECT APPROACH: Ask questions and clarify any information you're unsure about.

1-Minute Recap

"Remember, visiting a doctor in an English-speaking country can be a smooth experience if you're prepared. Make sure to:

  • Find a doctor and call to make an appointment
  • Provide your information and schedule the appointment
  • Explain your pain clearly using simple language
  • Ask questions and clarify any information you're unsure about

By following these steps, you'll be able to get the care you need and feel more confident when visiting a doctor in an English-speaking country."