CAP Practice Test
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Avg score: 34% • Most missed: “When working in a document, which one of the following commands will allow you t…”
CAP Practice Test
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25 Questions

1. A form that authorizes purchases or expenditures is a/an:
2. A manager has two employees who do not get along. Each has come to him with a complaint about the other. How should this be best handled?
3. The software program which provides the tools to enter, manipulate, calculate, and analyze sets of numbers is called:
4. Emails should be returned:
5. Thompson is investigating various types of storage devices for her company records. She needs large amounts of data, information, and instructions. Which one of the following would you recommend?
6. What are CCD and CIS technologies?
7. Which one of the following statements is true about data, information, and database management?
8. While written communication is essential to running an office, there are certain disadvantages to putting messages in writing. Which of the following tasks would be better handled verbally?
9. Johnson is an excellent employee. Yet, he does not often get much credit for his work; and his unfulfilled need to be a leader is not satisfied in the workplace. Perhaps this is the reason why Johnson has really enjoyed his involvement in the local business society. In this illustration, Johnson uses the reaction to frustration called:
10. A contract that courts will assume and impose on parties to prevent unjust enrichment is a/an:
11. The most effective, cost-saving type of teleconferencing is:
12. Coverage, debt, return on assets and return on equity are types of:
13. To a computer, all input is a/an:
14. The receptionist is the first person a client speaks to upon entering a business, so it is important that the receptionist makes a good impression by speaking to them respectfully and making them comfortable. The previous sentence contains which type of grammatical error?
15. A sidebar in a written document is used to communicate:
16. According to Maslow, a manager who praises a subordinate is fulfilling the worker's:
17. The Page Layout view in Excel 2007 is used to simplify which one of the following worksheet tasks?
18. A Visa may:
19. Which one of the following is the first step in troubleshooting why you cannot use the ten-key pad on your keyboard?
20. Which one of the following is another name for a 'pen drive'?
21. In records management, financial and tax records are considered to be:
22. Which one of the following terms describes a file used at least three times in one month?
23. To be understood by a computer, information has to be converted to electrical impulses. Each impulse is called a:
24. Which one of the following is an automated copier feature or procedure?
25. What occurs when the length of a lap time pulse is either above maximum or below minimum standards?

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