CompTIA A+ IT Technician (220-602) Exam | Practice Test / Quiz / MCQs

1. You are a technician at Fatskills .com's security department. You have been asked to document all accounts that has successfully logged in to a workstation the last few weeks. Which of the following activity logs should you check?

systeminformationapplicationsecurity

2. A technician is checking a printer issue in an accounting department and observes that the system is unlocked and payroll records are displayed on the screen. Which of the following actions should the technician take?

Lock the computer and find the user.Close the program and go on.Study the payroll records.Continue on and try to fix the printer issue.

3. Which of the following statements is TRUE regarding the protocol which is used at the network layer to provide the addressing capabilities?

The IP protocol is used at the network layer to provide addressing capabilities.NNTP protocol is used at the network layer to provide addressing capabilities.The SSL protocol is used at the network layer to provide addressing capabilities.The IPX/SPX protocol is used at the network layer to provide addressing capabilities.

4. A customer telephones reporting difficulty with the Internet connection. The customer is upset and yelling. The technician asks the customer to run some tests to determine the problem but the customer becomes angrier and begins cursing. The technician should tell the customer:

that the problem is the customer and the customer should not curse.ask the customer to refrain from cursing and that the technician will try to help.to contact the Internet service provider (ISP) to fix the problem.that a technician must be sent to the customers house to fix the problem.

5. You are working as a technician at Fatskills .com. You have just installed Service Pack 2 on your boss's computer running Windows XP Professional. You boss wants to know what additional features will be available after installation and reboot. What will you answer him?

Windows FirewallWindows Secure LoginWindows Active DirectoryWindows Security Center

6. A customer complains that after the memory on his laptop was upgraded from 512 MB to 1024 MB of RAM, his laptop reports that only 768 MB of RAM is installed. What is the MOST probable cause of this?

The operating system does not support more than 768 MB of RAM.The laptop is equipped with an onboard video adapter that uses shared video memory.The RAM module is not seated properly.The technician installed the wrong RAM module.

7. You are working as a technician at Fatskills .com. You are troubleshooting a computer that is unable to reach any resources on the network. You want to ensure that the TCP/IP stack is working as intended and decide to ping the loopback device. Which of the following commands will PING the loopback device?

PING 127.0.0.1PING 10.0.0.1PING 111.111.111.111PING \\localhost

9. Which of the following can be enabled to determine if a user has unauthorized access to a folder?

Event AuditingEvent ViewerDisable user accountPerformance logs and alerts

11. A Fatskills .com technician must install more RAM on the computer. How will the technician deteremine what type of RAM is needed for the computer?

Check in Device Manager.Ask the user.Check Add/Remove Hardware in Control Panel.Open the computer and inspect physical RAM.

12. You work as the network administrator at Fatskills .com. A Fatskills .com user has recently requested that you backup several Gigabytes of data which should be done regularly. You are required to select the appropriate backup medium to use. What should you do?

You should make use of a Digital Linear Tape (DLT) for the backup.You should make use of a dual-layer DVD for the backupYou should make use of an external USB hard drive for the backup.You should make use of a mini DVD to backup the data.

13. The prints from a Fatskills .com laser printer appear smudged image and rubs off easily. Which of the following is the MOST probable cause of this problem? What problem can be cause by the fusing assembly?

The pickup assembly is worn.The wrong paper is being used.The erasure lamp is faulty.The fusing assembly is faulty.

14. You have received a PCMCIA card from a manufacturer of modems. Before you send it to the user who needs it you have to make sure that it is the right type of PCMCIA card. Which of the following is the correct thickness of a Type II PCMCIA card?

0.3 inches (7.5 millimeters)0.41 inches (10.5 millimeters)0.2 inches (5 millimeters)0.129 inches (3.3 millimeters)

15. Which of the following statements is TRUE regarding printers which require special paper to print?

The laser printer requires special paper.The IEEE 1284 ink jet printer requires special paper.The thermal printer requires special paper.The USB impact printer requires special paper.

16. You work as the network technician at Fatskills .com. You have recently been asked to troubleshoot a fuser error code on a laser printer. You are required to select which action to take in order to solve the problem at hand. What should you do?

You should consider having the paper tray type used changed.You should consider configuring the printer to use a different port.You should consider replacing the printers Serial or USB cable.You should consider having the printer's fuser unit replaced with a working one.

17. Which type of current is fed from the wall outlet to the computer when you turn a computer on?

Neutral currentLow voltage currentAlternating currentDirect current

18. You are working as a technician at Fatskills .com. All computers at Fatskills .com uses hard disks formatted with NTFS. You have been asked to investigate if it is possible to track and control the amount disk space used in the computer in the research department. Which of the following tools could you use in order to accomplish this?

Disk DefragmenterDisk DumpDisk QuotasDisk Cleanup

20. In Windows XP, which of the following information does the TRACERT command provide?

The route a packet takes to reach its destination.The subnet mask of a network.The segment of an IP network.The IMAP server location.

21. You work as the network administrator at Fatskills .com. The newly appointed Fatskills .com network trainee has asked you what the purpose of the switches are when using the command line. What would your reply be?

The switches at the command line are used to enable the command to run on any operating system since the switches identifies the operating system used.The switches at the command line are used to have the command perform unrelated actions by changing the core behavior of a command.The switches at the command line are used for altering the command actions by narrowing or widening the function of the command used.The switches at the command line are used within the application icons of the graphical user interface (GUI desktop to force the icon's graphical appearance.

22. Which of the following statements are TRUE regarding determining the place to look for the correct amperage of the alternating current (AC) adapter for your laptop?

You can check using the Windows Power Options appletYou should check under Accessibility in WindowsYou should check the Vendor's websiteYou should check using the computers BIOS

23. You are working as a technician at Fatskills .com. You have been asked to install Windows 2000 Professional on one of the computers in the computer lab. The hard drive in the computer is connected to a SCSI bus and requires an additional driver to be installed. Which of the following function keys do you have to press before you reach the installation screen?

F9F2F4F6

24. A computer is displaying an error message stating, Missing NTLDR. Which of the following would be used to resolve this error without losing data?

FDISKRegistry EditorMSCONFIGRecovery Console

25. Which of the following suggestions could be called a preventive maintenance procedure for hard disk drives?

Overclock the drive to decrease the read access time.Add more RAM to allow for larger page swapping.Upgrade the level one cache on the drive improving performance.Keep an area of free airflow around the drive to reduce overheating.

25 Questions

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25 Questions

❤ If you liked Fatskills, consider supporting us by checking out The Life Manuals You Never Got.

About | Explore | User Guide | Topics | Subjects | Doubt Solver | Career Aptitude Test | Answers | Free Tools | What Should We Know? Privacy | Terms |

Without work one finishes nothing. - Ralph Waldo Emerson© 2026 Fatskills.com

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.

About | Explore | User Guide | Topics | Subjects | Doubt Solver | Career Aptitude Test | Answers | Free Tools | What Should We Know?
Privacy | Terms |

Without work one finishes nothing. - Ralph Waldo Emerson
© 2026 Fatskills.com