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Consumer Behavior 101 Practice Test: Market Segmentation and Strategic Targeting
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Market segmentation and targeting are the processes of identifying potential customers, choosing which customers to pursue, and creating value for those customers. This process is achieved through the segmentation, targeting, and positioning (STP) process.  Market segmentation is the process of dividing a target market into subgroups of consumers with common characteristics and priorities. These characteristics can be based on demographics, geography, behavior, or psychographic factors. The most common form of segmentation is demographic, which divides customers by age, gender, income,... Show more
Consumer Behavior 101 Practice Test: Market Segmentation and Strategic Targeting
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1 Questions

1. In reference to consumer characteristics, ________ can be determined from direct questioning and categorized by a simple objective measure, whereas ________ are abstract and can be determined only through more complex questioning.