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Employability Skills Practice Test: Business Communication
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Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats. (Source: Wikipedia) Business communication can be of these four types of purpose: Internal (upward), internal (downward), internal (lateral), and external are the four primary types of company communication. Methods of business communication Forms of... Show more
Employability Skills Practice Test: Business Communication
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25 Questions

1. . ............... refers to mental disturbances
2. .............. is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.
3. It involves how we say something in different pitch, tone and voice modulation such as slow or fast.
4. A report prepared in a prescribed form and presented according to an established procedure is ____report
5. . Which of the following is not a basic part of report?
6. .......... communication refers to the communication between a superior and a subordinate through scalar chain.
7. Placement of purchase order to supplier of material is .......... communication.
8. Gossip and rumour are part of ........-communication.
9. Dunning letters are also called ..........-
10. Type of listening in which we learn to discern the difference in sounds.
11. Arriving ahead of time for a meeting is an example of :
12. The resume should be written before the job application letter because:
13. . ............. are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues;
14. A............ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words
15. An important function of ........ listening is to build a rapport with another person
16. Errors in language, grammar or visual representation of facts take away:
17. Chronemics is also known as......- language.
18. .......... is the interpretation of sensory data so as to gather meaningful ideas.
19. A ........- Starts by listing your work history, with the most recent position listed first.
20. Mental turbulence refers to:
21. Wrong decoding means:
22. ..- ....-is exchange of messages between two persons such as conversation, dialogue, interview etc.
23. ..........is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts.
24. Our purpose in a ............ presentation is to convince your listeners to accept your proposal
25. A ..........- is also known as a ’cover letter’